217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use
Easy to compare plans and to use the site
Insurer: MetLife
By: Karen Zaffarano
Great Customer Service
I really appreciate the ease of submitting my claims and the quick reimbursement process. I also appreciate that when a claim is delayed, they reach out to you and apologize for the delay and give you an update. Great customer service.
Insurer: Pets Best
By: Consumer
Easy to switch insurance to you
Easy to switch insurance to you. I’m liking the app, but just realized that when I confirm my driving, I didn’t take into consideration that my child was watching my phone while in the car, so sometimes it appears as though I’m using my phone while driving which I don’t ever do.
Insurer: Sonnet
By: Meaghan Gee
missed my appointment phone call from…
missed my appointment phone call from Nationwide and was able to call back in and get help to add my new pet to my policy
Insurer: Nationwide
By: Leann Munro
Helpful service
I have been reimbursed in a timely manner when I make a claim. Also, if I speak to a live representative with any concerns or questions, they are always super friendly and helpful. The only negative to my MetLife pet insurance is the amount monthly payment has increased with each policy renewal. I feel that it is a bit excessive considering I have never made too many claims
Insurer: MetLife
By: claire
Opening a claim directly through the…
Opening a claim directly through the Pet Hospital was seamless and easy. Not having to stress about this during an emergency was a lifesaver.
Insurer: Trupanion
By: Daniel
Easy to select and purchase
Easy to select and purchase
Insurer: MetLife
By: Michele Tilander
My policy got cancelled because I…
My policy got cancelled because I didn't call in. This was not clear in the letter I received. I thought if I paid the premium, it would continue. I have a card on file. I thought my pets were covered and am pretty upset. Now I have to re-apply, which was also not clear. The web portal is lacking in a lot of options, including renewal and explaining the policy. I'm not clear if I am getting my UC discount.
Insurer: Nationwide
By: customer
Nationwide Pet insurance is the…
Nationwide Pet insurance is the absolute worst company I have ever used. After over 12 years of paying yearly increasing premiums to keep my dogs covered no matter what, I had to call to cancel as my boy entered into palliative care. As I assumed I had paid for the month already I called to cancel knowing the next few days would be stressful and it would be easily forgotten. I told them that I would no longer need coverage after that day believing they would cover our final vet visit that morning. They decided to prorate my account for the month and therefore not cover his final $600 visit. I paid $1200 a year and of course they tried to keep coverage stating they would pay $60 towards cremation if I just kept paying over $100 a month, when I told them this made no sense they stated I wanted to cancel my policy for before his last visit for financial reasons, which was entirely not the case. They are a cruel and horrible company that is just looking to make a buck off animal lovers that care about their pets. Stay away from this company at all costs.
Insurer: Nationwide
By: Gabe King