208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Although Bernie was a healthy dog for…
Although Bernie was a healthy dog for many years, he became very ill in the last 6 months of his life. Healthy Paws responded quickly when I began making claims and always paid quickly and conveniently directly to my account. Website was easy to use (after the first time when I was figuring it out).
Insurer: Healthy Paws
By: Sue Stoll
Efficient, poactive and value for money
We have been paying our insurance for our cat for 8 years and never made a claim. Unfortunately in the last 3 months we have had $10k of vets bills. Healthy Paws have been incredibly efficient and response. Within 3 days of a $6k invoice it had been processed and was in my bank account with no questions asked! My only small issue is that you have to put your claims in within 90 days of the vet visit which I wasn’t aware of so I did miss out on one claim for last year.
Insurer: Healthy Paws
By: Callum Gordon
Healthy Paws has been a life saver for…
Healthy Paws has been a life saver for our pet Without their full support and support our pet would have a different outcome Healthy Paws is and has been the best pet insurance around
Insurer: Healthy Paws
By: Charles Garcia
Beware - "Pre-Exisiting Condition" is their song
Word to the wise for rescue adopters - do NOT share prior medical records with Trupanion - they will only use them to screw you and deny coverage. I have had Trupanion for 7 years since I rescued my dog at 6 months and have CONSISTENTLY been denied coverage due to "pre-exisiting conditions" supposedly stated in his health records prior to adoption. They denied an ear infection (the first in 4 years!) because apparently he had an ear infection as a puppy. How can a current ear infection be "pre-existing"? Now they are denying a tooth extraction because his records show poor dental of his pre-adoption baby teeth. If everything is "pre-existing" might as well shop for a cheaper alternative (which I will now do). Very disillusioned and totally fed up. Their rates only increase each year and their coverage for my poor rescue boy is completely nonexistent.
Insurer: Trupanion
By: Diana
Major price increases indefinitely
I’ve been a Healthy Paws customer since 2018, and my experience has gone from acceptable to completely unacceptable. When I signed up, I paid $51.61/month for 80% coverage with a $250 deductible. Over the years, Healthy Paws raised my premium annually even though I rarely filed claims (maybe two in my 8 years and one was denied). I stayed loyal anyway. In 2023 the price hiked up to $72 so I lowered my coverage to 70% reimbursement and a $500 deductible to bring it back down to $54.57. Last year the cost of this coverage was increased to $82.47 then $84.94 in July after they added a 2.99% utilization fee. Despite all this, I’ve stayed loyal up until this year when the cost was raised to $140.16/month which is nearly triple what I originally paid for significantly less protection. This isn’t inflation, it’s exploitation of longtime customers who are emotionally invested in their pets and hesitant to switch. If you’re considering Healthy Paws, don't! Be aware loyalty is not rewarded, and long-term customers are priced out.
Insurer: Healthy Paws
By: Aqil Bassa
Spot has been nothing but amazing
Spot has been nothing but amazing. The few times that we have had to use it, there have been no complaints.
Insurer: Spot
By: Ashley Millette-Feugill
Annual fee increase is astronomical and…
Annual fee increase is astronomical and inappropriate. I've also had issues in the past where AI is clearly reviewing cases and the result is nonsensical and I've had to spend time and effort appealing to get the correct result.
Insurer: Trupanion
By: Danielle
I like the kindness and courtesy.I…
I like the kindness and courtesy.I receive
Insurer: Prudent Pet
By: darrellwinfieldgmail.com
Excellent Pet Insurance
I am very pleased with the amount of coverage I get at a very reasonable price. Being able to bundle three dogs together and have them all contribute to the same deductible is great. Generally I am reimbursed in a timely manner. It was a little slow over the Christmas/New Year's holidays. I have recommended MetLife to several people who were interested in pet insurance or were unhappy with what they had. Just read the fine print about pre-existing conditions. It's very clear.
Insurer: MetLife
By: Marj D
I wrote a prior review but I don’t see…
I wrote a prior review but I don’t see it coming up and it is a review every fur baby parent should see. I called Fetch for a quote and was greeted by a wonderful agent named Leah Leslie. She is so knowledgeable and caring. She takes the time to make you understand every aspect of the policy offered. They only allow 5 stars but this agent truly deserves 10. I received my quote and told her I still would like to shop around and will be back either way to let her know what I decide. I called several top rated companies and did not get the expert experience Leah gave me. I wanted to know as a pet parent, I would never have to say no to any tests or coverages needed for my baby but hope I never have to use it for other than shots and a spay. She has exceptional customer service ability and is an asset to this corporation making me feel valued and confident making the right choice going with her. Her abilities surpassed every agent I spoke to in the several companies I contacted. I hope she is appreciated by her superiors as I can say I am grateful to have met her. Thank you Fetch for having such a valuable asset to represent your company. Your new customer Charisse.
Insurer: Fetch
By: Charisse Torino