221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible service.
We had the worst experience ever with this company. Our first claim that we filed with them was pending for over 1.5 months. I had to call them to look at it. Recently my second claim has been denied without any reason. It was for a hot spot well within the coverage. Their support link on the website is broken and they just sent me an email notifying me of an 18% increase in premium. We have not had any claims with them yet not even met our deductible. So this is just a little random increase. Overall, stay away from this company. Failed me on multiple levels.
Insurer: Pumpkin
By: Ankur Agarwal
A company I feel confident to provide my pet with the coverage he needs.
Hi, I am new to the Fetch Pet Insurance family. As I only signed up today, I can only comment on my agent Megan Hampton. Megan has excellent communication skills and was very knowledgeable about the coverage for my pet. As I am not happy with my current insurance provider, it was a joy to speak with her. I believe I am getting the coverage that my pet needs and feel confident moving ahead. Thanks Megan!
Insurer: Fetch Canada
By: Karen H
1 Needs improvement
1. 4/5 times I try to upload information, I get a message that it the site is down. 2. It is also hard to see what information is loaded- so I don't duplicate when I upload 3. Several claims were denied because Jordan had a prior condition- inconvenience. However, her inconvenience was an issue- it is the Lasix that is causing the leaking now. Where do I dispute the claim denial or even talk about it? I have been in insurance for 40 years. . . Not thrilled with process.
Insurer: MetLife
By: grace
I used to have another Pet Ins
I used to have another Pet Ins. company handling my pet insurance but every year prices would go up and up until I couldn't afford it on both dogs. I decided to try Figo and so far I am pleased with pricing. Rates do go up every year but it doesn't seem as hefty. The only thing that is bothersome is that it takes about 1 week or little longer to know if your claim is going to being paid or not. Once the claim is closed you have to go onto your cloud to find out how much was reimbursed. The good news is that the reimburse usually hits within a few days if you have direct deposit. Overall, I like there service for my fur babies.
Insurer: Figo
By: Becky
Wouldn’t let me
Wouldn’t let me Change my policy to be cheaper even though they had said I could before. And never said I only had a 90 day grace period to change it.
Insurer: Nationwide
By: Cassie Wilson
not good news for Scarlette, tumor
not good news for Scarlette, she is eating and walking but has tumor...thank you for fast reembersment
Insurer: Healthy Paws
By: elaine h buchsbaum
Great Experience so far
I submitted my first claim, and Spot reimbursed everything minus the deductible. I am very pleased.
Insurer: Spot
By: Gia
new dog
The agent, Kevin, was terrific, explained everything and made it all easy
Insurer: Nationwide
By: renee m
Pleasantly surprised at the ease and…
Pleasantly surprised at the ease and speed of claim handling
Insurer: Trupanion
By: donald labrecque