224,598+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,598 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Processing Claims
The employees I've spoken with are extremely helpful and friendly, and the process is extremely easy. However, processing claims seems to take a while. My baby was constipated and the vet tried 3 different things. With no progress she had to have an enema. The first claim has been in review several days. The second claim has just started.
Insurer: Embrace
By: MARY
A Pet Parent's Best Friend
I have never felt compelled to write a review for a service until now. And it's insurance of all things. :) We have been customers of Healthy Paws for about 7 years and they have been absolutely critical keeping our boy Duke alive and happy. Duke has had a series of unpredictable but life-threatening systemic issues, some acute and some needing ongoing treatment/medication. I have been absolutely surprised and elated at how easy and fast I was able to submit claims and get reimbursed. It's also very hard to find pet insurance with no annual max, but thankfully I selected a policy with the right company. In 2024, Duke's medical bills are pretty close to $30,000. Our decisions in very emotional and tense moments have been focused 100% on what is best for him. I don't have to worry about paying for his care and I am confident in how much reimbursement we will get. Duke is the poster child for why pet insurance is an absolute must and I highly recommend Healthy Paws.
Insurer: Healthy Paws
By: Kathi
So fast and easy to send claims
Pets Best makes it so nice and easy to send in a claim. Sent claim in on a Thursday afternoon and got notified Sunday that it had processed! Only 3 days, very fast! So simple to do, thanks Pets Best!
Insurer: Pets Best
By: Lori
Easy to Submit
Once again, submitting a claim with Embrace was easy and straightforward. Thank you so much.
Insurer: Embrace
By: Rebecca Hooper
The most amazing representative ever !
She has made me want to stay with Fetch forever . She is such an amazing representative to this company , thank you SO MUCH for everything you do.
Insurer: Fetch
By: Stephanie Gonzalez
Ease of submitting claims.
Ease of submitting claims.
Insurer: Embrace
By: Irene Dwyer
Easy claim process
Easy claim process. As advertised.
Insurer: Embrace
By: David Jurva
Very satisfied customer
This company really exceeded my expectations. The app needs some adjustments but apart from that, I have no complaints. Some claims took longer to be processed but it was processed in accordance to our hired plan.
Insurer: Pets Best
By: Monica
Not good service.
I will change my insurance co. As soon as possible. This company is way too expensive. And my coverage is so poor. Hard to believe it would not pay for wound care ointment for a dog attack injury on my pup. I don’t have the time/energy to fight it. Let alone I need to contact the e/r doc that worked on my pup. Good luck with that. Been a customer for 6 years and will bail asap
Insurer: Embrace
By: Sandra B.