219,278+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
219,278 total
What are you looking for?
Most selected providers in "April, 2026"
This chart shows the distribution of the most selected pet insurance providers in April, 2026.
Providers with highest rating
19,854 reviews
11,177 reviews
5,550 reviews
55,032 reviews
14,977 reviews
Category with most reviews
This chart shows the distribution of review categories.
Great customer service
The customer service person was kind, thoughtful, professional and made sure I was taken care of.
Insurer: Embrace
By: AT
Horrible Claims Processing & Too Expensive
Our French Bulldog has been insured for over 3 years. Started at $97.40/month, 2nd year $107.29/month. The 3rd year the premium almost doubled to $192.21/month. Then when you actually make a claim they say it takes 15 BUSINESS days to process. They contact you on the 14th day to request more information & the 15 BUSINESS days start over. So it's actually taking 30 BUSINESS days to be reimbursed just over $200.00. It says on the claims screen that it "typically takes about two weeks"...not 15 BUSINESS days. Paying over $2300/year for 80% coverage with a $300 yearly deductible. Not sure this is worth it to be reimbursed $200.00. My advice, save your money & keep it in a savings account!
Insurer: Fetch Canada
By: Frechie Mom
Fast payments and ease of filing claims
We issued insurance for our Doberman 3 years ago, but we had to use it since April 2024, when after an X-ray, ultrasound, and a trip to the emergency, we found out that our Anubis had DCM... All claims were quickly reviewed and paid according to our plan. Thanks to the whole Embrace team!
Insurer: Embrace
By: Yuliia Williams
Got it taken care of smoothly
Got it taken care of smoothly
Insurer: Spot
By: Laura Baxter
Excellent service and customer support…
Excellent service and customer support Thanks
Insurer: Spot
By: Dev
The tool makes the process soooooo much…
The tool makes the process soooooo much easier. I love the new process
Insurer: Embrace
By: R miller
Friendly staff
Friendly staff, well spoken while taking the time to answer all my questions and saving me money on my monthly premium's even though I called regarding a completely different matter.
Insurer: Sonnet
By: Paul
Processed my claim in about 2 weeks…
Processed my claim in about 2 weeks which is pretty quick!
Insurer: Pets Best
By: Tain Rose
Good communication.
I have had all good communication with Spot Insurance, which has lead to excellent service.
Insurer: Spot
By: Karen Simpson
VERY VERY DISAPPOINTED IN SPOT
I have had SPOT for 4 years plus now. Initially things went "ok" with claims, until now. I submit a claim and they are sitting on it. I have now sent 2 emails with the current clinical and treatment plan from my vet; while on phone "oh it's not coming through....I sent tit again,,,,,reluctantly, after about 1o minutes "Oh we have it now"; BOTH days I was given this nonsense. After I sent first email I get an email response that it will take 2 to 4 weeks for them to process my claim!!!!!!!!! This is absurd. I am being treated like I'm trying to get something for nothing. Not sure I will continue with this company after being treated this way. VERY VERY DISAPPOINTED IN SPOT AND THE WAY I AM BEING TREATED. My dog has been sick for couple of months now and vet trying to figure out what is wrong. I wasn't treated this way with my previous claims. UPDATE: A day or 2 after I wrote this the claim was processed and approved and I have received my reimbursement. Nothing was said about my review here. Thank you for taking the time to respond now.
Insurer: Spot
By: P B