219,589+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,589 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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it was an easy experience
it was an easy experience
Insurer: MetLife
By: Raoul/Sreed
I didnt sign up for this
I didnt sign up for this. I want it canceled please.
Insurer: Prudent Pet
By: hayesgmail.com
Healthy Paws has seen my dog
Healthy Paws has seen my dog, Jagermeister, through his cancer treatments. They process our claims within 1-2 days and the reimbursement quickly follows. Pet insurance has helped us save THOUSANDS of dollars!!!!
Insurer: Healthy Paws
By: Angela McCue
I provided the requested information…
I provided the requested information and they made payment . Nice to NOT have to call continuously to be paid! They followed thru !
Insurer: Spot
By: Cathy Mcgill
it takes sooo long to review you claim…
it takes sooo long to review you claim .it was about 8 days to review the vet bill .it is almost 1 month, and I still did not get the check.
Insurer: Spot
By: Roberta Yezo
They responded quickly with kindness…
They responded quickly with kindness and caring!
Insurer: Spot
By: Janis
I have been trying to submit claims forEVER…
I have been trying to submit claims for months!! I get the two step verification code message, and I get the code, but then I get an error message saying there was an error and I never get a place to put the code in. I have sent multiple emails with no response, I have called every phone number they list, only to have to listsen to the same flippin message about how great they are, only to be disconnected every single time. How is I pay a large premium but can't get a hold of them or am I able to submit a claim. I finally got on to the site Sunday while I was working and didn't have time to submit my claims and thinking they had taken care of their "Portal" issue.. only to come in today, try to log in and here I am back in the same endless loop of not being able to log in to MY portal. WHAT IS GOING ON EMBRACE!!!!
Insurer: Embrace
By: Susan
An insanely long time to reach rep on phone
There was a problem with my Embrace account. The message was I needed to call a 1-800 number: 1-800-660-8726. No other option like chat or text or email was provided. So I called. It took over 40 minutes to reach a human on the phone. The human was polite and nice but could not resolve my problem and had to submit a ticket to the technical department and said they will get back to me with 14 days or so. I am never wanting to call Embrace again and waste 40 mins to 1 hour of my life on the phone, listening to background music, waiting to speak to someone. You need to give us an email address or a text message option where we can send messages and concerns. We’re not gonna sit and wait for 45 minutes on the phone waiting for someone to pick up.
Insurer: Embrace
By: Yohaan
Amazing experience
Amazing experience! Melody made the process super easy
Insurer: Nationwide
By: CB
Good claim process, but premium increased without merit!
I like the process of filing claims, what is covered, and easy managing the plan in the app…however, my pet’s premium went up 30% even without any unusual claims, only wellness visits and routine meds like heartworm/flea prevention.
Insurer: MetLife
By: Jeff A