219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Chad was so professional and patient…
Chad was so professional and patient with us as we had many questions. He was very knowledgeable and helpful!
Insurer: Nationwide
By: customer
Added pet
Art, the guy I spoke with was very polite and took his time explaining everything to me.
Insurer: Nationwide
By: Megan
They came through!
I got Pets Best Health insurance the week I adopted my 12-week Lab mix puppy — best decision I ever made, as it turns out. A few months ago she started walking funny. X-rays revealed significant hip dysplasia, which felt like a gut punch for a dog not even two years old. But plot twist: her hips weren't actually the problem. Her two blown knees were. Both of them. On a puppy. Because apparently she decided to go big. After consultations with two vets, more x-rays, and some genuine soul-searching, I went ahead with a bilateral TPLO — both knees, done right — because she deserved a pain-free life, not a lifetime of managing discomfort. Then I braced for the insurance battle. I'd fully prepared myself for the runaround: denied charges, fine-print surprises, the whole thing. Instead? Pets Best paid exactly what their Explanation of Benefits said they would. Every line item. No drama. I'm genuinely floored. Georgia Mae is going to be just fine — and apparently, so is my faith in insurance companies. At least one of them, anyway.
Insurer: Pets Best
By: Erin
Spot, please stop trying to silence a genuine review
Spot this company seriously monitors people's reviews and will take down most negative ones but also leave enough to make them look realistic. In my opinion, this is one way that they intimidate you and they have tried to do this on trustpilot. To have my reviews removed. Spot has committed insurance fraud and all staff I've contacted as blown me off for weeks if not months. If Spot replies to this comment, then it will be proof positive they only care about saving face and don't give a darn about me and my pet. Also, every single time there is a bad review, someone posts a 5-star review pretty much an hour after Spot replies. I believe they are paying for positive reviews bc the timing reveals a pattern AND bc Spot clearly does shady things to preserve a rapidly deteriorating reputation. Cesar Milan will not save you and it looks like he revoked his support of your company anyway. Creepy bunch.
Insurer: Spot
By: SpotSucks
It was easy to fill out the forms and…
It was easy to fill out the forms and it walks you through the paperwork
Insurer: MetLife
By: Tammy Griffin
Experience as a veterinarian..
Experience as a veterinarian.. Let me start off by saying I am a licensed veterinarian. I use embrace for my two cats, one of which was one year old, and recently suffered an extremely debilitating disease course, consisting of diarrhea, weight loss, lethargy, and anorexia. We tested her for every disease under the sun. She, as with almost every kitten or puppy, had worms and bacterial diseases when she was pulled off the street from which she was rescued. She was treated and made a full recovery. Embrace skimmed through her records to say that because she had GI problems when she was young, this was considered a pre-existing condition (of which she was cured.. and had a completely unrelated, not similar at all disease one year later), and denied my entire claim , even after providing evidence that the diagnoses were completely unrelated, INCLUDING necropsy testing results. On top of this, it is almost impossible to get in contact with anyone on the phone, and when you ARE able to reach someone, its usually someone who has zero clue what they are talking about, and they need to redirect you to someone that isn't even working. I plan on cancelling my plan for my remaining cat, because I'm sure that whatever happens, they are going to do all they can to take months to respond to a claim and deny, deny, deny. WOULD NOT RECOMMEND.
Insurer: Embrace
By: Andrew Curtis
You went thru my dogs records and bills…
You went thru my dogs records and bills and promptly paid the claim. Thank you!
Insurer: Spot
By: Delores Kass
Josh was very informative and easy to…
Josh was very informative and easy to work with to help set up insurance for our new puppy
Insurer: Fetch
By: David S Maron
I recently switched to Nationwide for…
I recently switched to Nationwide for my pet's coverage, and the experience has been exceptional. The primary driver for the change was their comprehensive Wellness Plan, which offers significantly better value than my previous provider.
Insurer: Nationwide
By: customer