221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
221,348 total
What are you looking for?
Most selected providers in "May, 2026"
This chart shows the distribution of the most selected pet insurance providers in May, 2026.
Providers with highest rating
19,907 reviews
11,260 reviews
5,691 reviews
55,033 reviews
15,132 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy getting my quote in and signing up
Easy getting my quote in and signing up
Insurer: Nationwide
By: customer
Healthy Paws
Having Healthy Paws Pet Insurance Provides Us With Pet Peace Of Mind
Insurer: Healthy Paws
By: Jonathan
Okay, but not great 🤷
We've been with Spot for over 2 years and had other pet insurers previously. We switched because of a discount provided through an employer. What we like about Spot is that they have an easy claims process that you can complete through the app with 3 questions (type of service, full invoice amount, upload documents). There is no notes/details box so you truly need a fully itemized invoice that spells everything out for them. Customer service is friendly, but not always helpful as they don't re-review claims or accept appeals, only re-iterate what is seen on the documents you provided and go over what the EOB says, and the 800 number is the only avenue to contact them. They allegedly have vet reviewers for claims, but have fully missed "keyscreen" as a fecal test (quick search engine query of 'vet keyscreen' shows this) and don't itemize their reimbursements so you need to know your coverage to double check the math. The preventive care reimbursement annual limit amounts are a joke. You're likely better off paying out of pocket for those services and saving the additional premium $ Overall, the general coverage/reimbursement system does what it needs to and is usually frustration free, they offer several coverage options, easy navigation of the app and direct deposit of payments, and tends to be on the cheaper side for premiums compared to comparable coverage with other pet insurers. However, we would not have made the change to or stuck with Spot without the employer discount, find the preventive care options to be lacking in both coverage and reimbursement amounts, and have considered switching back to a previous pet insurer because of quality of customer service/hassle with missed things on claims.
Insurer: Spot
By: Kole White
Thank You, Aileen!!!
Customer Service Agent Aileen made it so comfortable and easy to return to Fetch for Sébastien and Buffy, after a terrible experience with Lemonade Pet Insurance. She answered every question and concern. I regret that I didn't trust my wonderful experience my first year with Fetch, when I experienced such ease and clarity with filing claims. Thank you, Aileen, for welcoming us back!! Love, Nick, Gail, Sébastien, and Buffy Kunish XXOO
Insurer: Fetch
By: GAIL
Just the best
Just the best. It’s an investment in your pet. When my dog developed a seizure disorder Trupanion covered 90% of everything after the one time deductible. Spectacular. Customer service is old fashioned. Real human beings who pick up the phone right away and actually handle your issue in the moment. When we got our new dog, despite all the new pet insurance companies that have sprung up since we first got coverage for our old dog 13 years ago, we went with Trupanion again. They’re reliable and everyone I ever spoke with over 13 years was kind. They’re doing work they love for the pets they love.
Insurer: Trupanion
By: Christine
When my 1 yr old puppy had a bowel obstruction
When my 1 yr old puppy had a bowel obstruction last night, I didn't have to worry about the cost of the emergency surgery. The emergency animal hospital billed Trupanion directly and I just covered the co-pay, deductible, taxes and exam fee. What a relief! My heart bleeds for a couple at the animal hospital who didn't have insurance and had to take their very sick dog home because the cost for treatment was more then they could bare. My dog, thankfully was insured and I knew that whatever the cost of the surgery he would be treated. Thank you again for helping me through the worst night of our lives!
Insurer: Trupanion Canada
By: Liz
Aileen Andino was excellent
Aileen Andino was excellent. She made everything clear about what to expect with my insurance. Great customer service.
Insurer: Fetch
By: Lawon dees
I just signed up
I just signed up, so I dont think I can write an honest review yet.
Insurer: MetLife
By: KELLY VAUGHAN-WILLIAMS
Quick
Quick, easy. And cheaper than u previous insurance company.
Insurer: Sonnet
By: Jerry Thorne