224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and fair reimbursement.
Quick and fair reimbursement.
Insurer: Spot
By: Jordan Kaufman
Even though separate, Wellness is covered
This pet insurance is excellent. And submitting claims is so easy. The company responds quickly . My only "complaint " is that keeping your pet healthy comes with no increase in allowances paid but the longer your pet lives because he/she is kept healthy , the higher your premium .
Insurer: ASPCA
By: Donna Baldwin
Pets Plus Us is AMAZING
Pets Plus Us has been exceptional with support and claims for our dog who has elbow and hip dysplasia. In the 3.5 years that we have had our dog, they have reimbursed us $40,000 as he had 3 full hip replacements, CT scans, foreign body surgeries. Without this insurance I don’t even want to think what we would have done.
Insurer: Pets Plus Us
By: Anita
Claims take so LONG
I'm very frustrated with Met Life Pet Ins. b/c their claims process is NOT 5 to 10 business days as they like to advertise. This is deceiving and simply a lie. I submitted a claim for my dog on 11/26/24 and so far, crickets. I sent an email last week for an update, and still, no reply. I will tell you that my claims have been paid BUT, it's simply a painfully slow waiting game. Are they short-staffed? is this why the claims process takes seemingly forever?? Customer service needs to improve: respond to our emails, have a better chat set up. Your chat box is almost always down! You guys are a multi million dollar company...why the lame chat, the lack of communication, the leaving-us-clients-hanging? It's really a disservice and I'm just plain fed up.
Great service
Great service. It's quick to submit a claim and the response time has been as expected.
Insurer: Embrace
By: Derek
Complete Satisfaction
I am thrilled with Pets Best. They adjudicate claims swiftly and correctly. Reimbursement is quick too.
So responsive!
Took puppy to get shots and received paperwork. Uploaded the docs into my account in the portal and 5 days later, received a reimbursement. Thank you!!
Insurer: Pets Best
By: Adriana
Awesome insurance
Pets Best is the best. Would recommend them to anyone. Great rates for great service.
Claim Paid within 2-weeks minus deductible and co-pay
Harper, our 11-month old Belgian Fur-Missile sustained a cut on her lip and we had to rush her to the vet for stitches under sedation and post op care; needless to say the bill came in high; submission of the vet receipt was easy, and the claim, minus the deductible and co-pay, was processed within 2 weeks and reimbursed directly to my checking acct. Thank you Pets Best
This insurance is too good to be true
This insurance is too good to be true! It has been a lifesaver the times my horses have been sick. So glad to have them.
Insurer: ASPCA
By: Carolina Arango