208,706+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,706 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Each invoice was processed quickly
Each invoice was processed quickly. I was amazed with the swiftness of all responses to claims and direct deposit payments. When I emailed an issue it was handled and processed within 24 hours.
Insurer: Trupanion
By: Sally
Very easy to use
Very easy to use, and have never had any problems with reimbursement
Insurer: MetLife
By: Todd
Resolved issue…
Long wait on hold wasn't ideal but the rep offered to call me back and took care of my issue without any further difficulty
Insurer: ASPCA
By: Shannon Suttles
Very good company
USA English speaking. Very helpful by phone. Quick response for reimbursements. Easy online forms to fill out. Very satisfied with this company. Wish the insurance premium would not have increased. We have so many personal insurances that have already increased. Wish I could include my pet on our regular insurance!!
Insurer: Spot
By: Earley
The process for filing a claim is easy
The process for filing a claim is easy. Reimbursement is quickly completed.
Insurer: Pumpkin
By: Frank Vittorio
Great communication
Great communication, honesty and wonderful staff who care and love animals.
Insurer: Pumpkin
By: Lorna Cook customer
Only lasted 3 days
Fetch offers great prices, but unfortunately their setup needs significant improvement. They rely too heavily on automation, which creates a lot of confusion. For example, I was told I could add a different start date for my second pet, but the system would not allow it. I also believed my dog’s waiting period had been waived after I submitted the required documentation, only to later be told that it wasn’t and that she would still need a vet check before her full coverage could be confirmed. Fetch sent me screenshots showing where this information was supposedly displayed, but that information never appeared during my enrollment process. Because of this confusion and lack of transparency, I canceled my policy after just three days. I couldn’t imagine dealing with this system if I actually needed to file a claim for my dogs. Overall, the system is very confusing, and there is no option to speak with someone directly. It takes hours to get even simple issues sorted out.
Insurer: Fetch
By: NMP
when every i called i got my question…
when every i called i got my question answered
Insurer: MetLife
By: Theresa
My claim was expedited quickly!
My claim was expedited quickly!
Insurer: MetLife
By: R. Clark
Payments have been made a lot quicker…
Payments have been made a lot quicker than in 2025. Reps are extremely helpful.
Insurer: MetLife
By: Stacey planz