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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Communication and reimbursement was…
Communication and reimbursement was great! Fantastic pet insurance
Insurer: Fetch
By: Dorene
Communication and reimbursement was…
Communication and reimbursement was great! Fantastic pet insurance
Insurer: Fetch
By: Dorene
Tried to enter your contest but you…
Tried to enter your contest but you make it almost impossible with all the referrals and hash tags wasted about an hour and never entered ridiculous procedure
Insurer: Trupanion Canada
By: Gerry Lazar
An incredible resource for pet parents
Our Alice has has some incidents over the years and health problems, and we are so grateful for Healthy Paws to help us cover her medical expenses. They are real humans on the other end of the claims, work well with our vet clinic when needed, and always resolve and reimburse within an incredibly timely window. I've recommended Healthy Paws to every pet parent I know for the last 7 years.
Pets Best Has Been Amazing
I’ve always had pets, but it wasn’t until getting my now 4 year old dog did I even think about getting pet insurance. I asked around, posted on social media, and read online reviews before deciding on Pets Best. Pets Best offers illness, accident, and wellness coverage, as well as reimbursement for heartworm prevention. The monthly rates are affordable and submitting a claim is easy! I simply scan my billing statement with my info, my pets’ info, and what I purchased to the Pets Best app. I receive reimbursement directly so everything is paperless, as well. Additionally, Pets Best customer service is awesome! I had a complex billing issue (due to a provider’s clerical error) and they couldn’t have been nicer or more helpful. Overall, Pets Best has been a great choice for my family.
Insurer: Pets Best
By: Elizabeth
Amazing people, Amazing plan
An amazing insurance, amazing staff, amazing experience Thank you all!
Insurer: Trupanion Canada
By: ⚓️ H ⚓️
Easy to submit online and quick respond…
Easy to submit online and quick respond for claim submittion
Insurer: Figo
By: Loan
claim experience
If I could give Figo pet insurance a 0, I would. The entire experience was maddening and I would not recommend them. On two different instances with my puppy, they denied emergency claims after making me call the veterinary hospital to get more notes from the vets that treated her. The vets also provided letters substantiating the visit was warranted and if not seen my puppy. may have died, but the claims were still denied. They knit pick through the vets notes and try to find something that they can use to deny your claim and they did this on both claims I filed. I have since switched to another pet insurance and have had no issues so obviously Figo does not want to help their customers, but only make money on premiums and then give you nothing in return. I strongly do not recommend this company.
Insurer: Figo
By: Mary
Claim experience
If you are looking for a pet insurance that offers great communication and the ease of filing a claim then Pets Best is a great choice. They made the process so easy and communicated with me regarding any delays in the claim process. They will reach out to your vet to get additional information if needed to process your claim as well. It is upsetting enough when your pet is ill and knowing that you will not have to fight with an insurance company to get your claim processed provides a bit of comfort in an otherwise stressful situation, I highly recommend Pets Best!!
Insurer: Pets Best
By: Mary
Losing Blue
It was unfortunate that I had to contact Pets Best. I lost my cat two weeks prior contacting them to let them know that I needed to take him off the policy. The young lady that was helping me was very polite very sympathetic, and even though I could’ve left him on the policy and continue paying for his insurance, just so it was another piece of Him that I didn’t have to let go. I chose this to start my closure on losing him.
Insurer: Pets Best
By: Minnette Harmon