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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Submitting my claims have been great
Submitting my claims have been great. If I have questions I can call and your customer service is wonderful.
Insurer: MetLife
By: Genevieve Aparicio
Very simple and easy to navigate
Very simple and easy to navigate
Insurer: MetLife
By: MATTHEW MARCANT
The app is very efficient and easy to…
The app is very efficient and easy to use. The response is quick.
Insurer: MetLife
By: Lisa A
Always outstanding customer service!
Always outstanding customer service!
Insurer: MetLife
By: Gary Stevens Roberts
Very friendly team
Very friendly team! Loved my interaction with Rebecca! Felt like I had known her for years and she helped me save some money!
Insurer: Prudent Pet
By: Joy Young
Customer service was great they…
Customer service was great they explained everything that you get with the cost of your plan. I haven’t used it yet but will let everyone know how they handle any claims.
Insurer: Prudent Pet
By: Angel review
You Gotta Get It
I never had pet insurance before and my experience with MetLife has been great. Claims are easy to file, and the turn-around time is quick. Great coverage and very low rates. Would definitely recommend to all my friends and I have.
Insurer: MetLife
By: Tina
0 stars
Best Pet company will try to wiggle out paying a claim even though you send them a receipt and all the info they need. The Reason? : The vet” didn’t respond to requests about Daisy’s medical history. …they tell you there is no need to contact the vet. They will take care of it. I do NOT recommend Pets Best insurance.