224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you Pet's Best
"My cat, Tundra, needed a biopsy on his tongue for a lump that was expected to be cancer. Is was a very rough week waiting to hear back from the lab. My cat is the greatest cat ever. Turned out to be a severe allergy. The monetary cost was never a real issue as I would have sold my home to save my cat. Having Pet's Best in my corner and paying for a large percentage of the operation was so helpful and saved me from a lot of worry. Easy to put the claim in and I received the check before my credit card bill was due. I really couldn't asked for more."
Injured Dog
Our dog hurt himself playing fetch and Pets Best was amazing, from their customer service, to their benefits, claims and reimbursement, everything was easy and more than we could have asked for!
Very good
Needed to submit a claim after only being in the plan 2 months. The customer service was great and my claim was reimbursed quickly
Insurer: MetLife
By: Karen A
Terrible service. Horrendous waits. AWFUL denies.
Title says it all. It’s such a scam. We wasted so much money paying them for zero help when we needed it. Look elsewhere for what you need. We were customers for less than a year. Started okay and progressively got worse then terrible.
Insurer: Pets Best
By: Alexandra
Don't go here
Waste of time. Coming here for 20 years doesnt matter, they don't care about the animals Just how much money they can make off you. Don't bother calling you will be on hold forever just so they can give you a crap excuse as to why you're considered a new patient and not welcome. Happy holidays, they don't care if your animal needs help, they would rather lose your paperwork and say they aren't accepting "new" patients. I will make sure everyone i know either doesn't go here or transfers to an actual caring vets office. Rude and ruthless.
Insurer: Lemonade
By: Shianne
Deny. Delay. Appeal.
Just an awful experience! Nearly five years of coverage and suddenly an accidental ingestion claim has been denied. We’re talking nearly $3k of charges. I filed the appeal, then received an email stating it would take 60days for review and they REQUIRE medical records from 18 months prior to effective date. This means 75months of records. Funny how easy it is to take out a policy, but never can get reimbursement. It’s just as bad as human insurance.
Insurer: Pets Best
By: Justin
Very quick response😊 study
Very quick response😊 study, and
Insurer: Fetch
By: Vonnie
I love the simplicity of the process.
I love the simplicity of the process.
Insurer: Embrace
By: Jerry Johnson
Great coverage, but
Strider's coverage was generally very good and claims were processed within 48 hours, but would prefer that items such as prescription foods and Veterinary-recommended supplements (those supported by medical documentation) would be covered.
Insurer: Embrace
By: LV Lisa
Great customer service
Customer sertvice Adnan was very knowledgeable and polite.
Insurer: Sonnet
By: John