222,136+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 222,136 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

222,136 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,927 reviews

4.9
Healthy Paws

11,287 reviews

4.9
Fetch

5,754 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,201 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 26, 2024

Easy to file and fast processing of claims

Embrace insurance is great. Easy to file a claim and it is usually processed that same day or the next day. The website is really easy to use to start a claim and upload documents.

Insurer: Embrace

By: Jody

October 26, 2024

Amanda was excellent

Amanda was excellent ! Ty Lou bruno

Insurer: Fetch

By: Louis Bruno

October 26, 2024

She was a very sweet and caring soul

Amanda was a very sweet and caring soul. She explained everything very patiently and answered all of our questions, as this was our first time getting insurance for our dog. Fetch pet seems like a great insurance company to go with! Thank you again!

Insurer: Fetch Canada

By: Rose

October 26, 2024

Baseless Claim Denial

Very disappointed with Embrace's effort to deny my dog Murphy's claim for renal disease testing. During a routine check up, my vet noticed abnormal kidney values and recommended testing. Embrace denied the claim as a pre-existing condition because Murphy had experienced diarrhea before I purchased my policy and diarrhea is a symptom of late-stage kidney disease. My vet said the denial was ridiculous. The appeal is under review, but it seems Embrace is just like every other insurance company -- they happily collect your premiums and then do their utmost to deny claims on the flimsiest of grounds.

Insurer: Embrace

By: Ted Lindstrom

October 26, 2024

Comprehensive affordable policy

Comprehensive affordable policy. Great customer service, easy to submit claims and processed within a few days.

Insurer: Embrace

By: Christine G

October 26, 2024

Wonderful customer service

This was all new to me and the representatives I spoke with were great and clarified all questions that I had. Claims started reviewing my dog’s case immediately and cc’d me every step of the way. Last month I changed the plan on my dog and decided now that I want to keep the good coverage I had. The change would have taken place next month. The representative switched it back for me without a problem. Great customer service!!!

Insurer: Embrace

By: Nancy Rando-Gedell

October 26, 2024

Informative agent who was patient in…

Informative agent who was patient in listening to and responding to my inquiries so that I could make an informed decision.

Insurer: Embrace

By: Tony LoBianco

October 26, 2024

super fast claim process

super easy to file a claim on either the app or website.... I've been with Pet's Best for a few years & been fairly happy....lately, like in the last 9-12 months it seems claims are completed much quicker...few weeks at longest, most in a few days.

Insurer: Pets Best

By: Kathee D.

October 26, 2024

Very prompt with claims...

I have never had a problem with Embrace, they were always very prompt with my claims. I have had it for my dog for almost 13 years....

Insurer: Embrace

By: Carolyn Gaughan

October 26, 2024

Friendly people, quick claims and reimbursements

Now that we can submit receipts ourselves, the process goes much smoother and reimbursements are made quickly. The people are very kind and I love the space dog. I am not convinced that they are always experiencing high call volumes like their website says, especially not late at night when I'm filing claims.

Insurer: Embrace

By: Am

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