217,411+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,411 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible customer service
one bad experience after another, it's not the company, it is the customer service personal the first one never explained the changed benefits and was quick to cancel my policy in Jan2026. yesterday i called in again to reinstate the policy after researching from work colleagues information i hadn't received form the customer service rep i spoke to on Jan, and i had the displeasure of speaking with Art - # 6229 who was rude and unhelpful. requested a call back from a supervisor but nothing yet. your people are terrible!!
Insurer: Nationwide
By: Aruni Samarasinghe
megan was very professional and…
megan was very professional and answered all my questions. Great customer service
Insurer: Fetch
By: sandra
Good except not being able to enrooll…
Good except not being able to enrooll one dog
Insurer: MetLife
By: SHARON HERSH
Quick to review and pay bill.
Quick to review and pay bill.
Insurer: MetLife
By: Linda McCarty
Company very timely with responses
Company very timely with responses
Insurer: Prudent Pet
By: Margaretmconnellygmail.com
Very disappointed in metlife insurance…
Very disappointed in metlife insurance and pricing, i called before the renewal see I could up $1,000 and they stated if you up it to toal $3,000 it will be capped at $2,000 and whatever you submit only be payout $2,000 anything exceed for eye you have to payout of pocket im absurb and piss what of company does that and deductible has to be meet differnt each one. Before quoted me 3 dog and $10,000 and deductible $250.00 didn't mention cap or anything
Insurer: MetLife
By: Jennifer Ta
Great insurance app
Processed the claims pretty fast and once they were approved got my refund within 2 days. Everything’s done in the app, very easy.
Insurer: Fetch
By: Anastasia
I have always had a great experience…
I have always had a great experience with Metlife! I got it for my dog when she was a puppy, and I plan to continue the plan her whole life. Melif is the reason ai can afford dentals for my dog, and emergencies.
Insurer: MetLife
By: customer
Phone support and Claim Reivew
Phone support and Claim Reivew were excellent. Rep took extra time to review my claim in depth and was not dismissive of my inquiry. Told me exact next steps and was I was successfully able to proceed with my claim.
Insurer: MetLife
By: customer