224,248+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,248 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and easy
Quick and easy. MetLife came highly recommended.
Insurer: MetLife
By: Yvonne Ramirez
My poor dog had get emergency vet visit…
My poor dog had get emergency vet visit we thought the insurance but every step im the way they were being difficult we submitted all documents from vet and keep deny because "its new vet" like what we submitted the old vet documents but you need documents from his new vet plus a year form them but that his new vet his record will show that day he visits so their agents would deny those documents even though myself and the vets submitted them. Going file a complaint to Department of Insurance about this process. Horrible customer service
Insurer: Pets Best
By: Luis
Amazing.and thanks for your help 💕
Amazing.and thanks for your help 💕
Insurer: Sonnet
By: Van Tuan Nguyen
I was able to side by side comparisons…for Marcus
I was able to side by side comparisons so that I could make a better-informed decision for my fur baby.
Insurer: MetLife
By: Kenyatta L
Ease of use
Ease of use, took care of everything upfront
Insurer: Trupanion
By: Anup Pillai
When working with customer service
When working with customer service, specifically Justin Worthington he was patient, kind, and answered all my questions in full detail. He explained all the coverages in depth, and really focused on what was best no only for the bread I was taking home but for my pocket as well. A true balance. He went over the claim process, annual coverage in depth, and how best to get routine coverage which was very important.
Insurer: Fetch
By: nicolep.com
Tests and Procedures with Less Stress
When my girl was found to have elevated liver enzymes during lab work that was not expected- I was stressed about what would need to be done. My veterinarians have been able to continue testing and recently perform a biopsy to move forward to determine next steps and treatment options. PetsBest has processed my claims quickly and accurately resulting in less stress to me for the financial impact. Having the insurance with a trusted company is a benefit I cannot imagine not having. "
Rate increased from $140 to $534 MONTHLY
They raise rate for my senior dog from $140/month to $534/month after denying her coverage for osteoarthritis, citing prexisting condition, and never processing my appeal. Literally never got a formal response to my appeal, which I am pretty sure is illegal. I have my two cats on this insurance and I am kicking myself for going with them because now anything thats happened will be "preexisting" with a new company so we are totally stuck. Absolutely do not go with them.
Insurer: MetLife
By: Gabrielle
Final result was appreciated, but overall lack of communication hurt
I appreciated the outcome of a recent claim, but I was disappointed by the lack of clear communication regarding the necessary documents for the vet to process it. When I initially submitted the claim, it was closed due to missing documents. I was never informed about the specific documents required by the vet to complete the claim. After resubmitting the claim with the provided documents, I had to repeatedly call the customer service to inquire about the remaining requirements. It took over a month and a half to finalize the claim, which could have been avoided if the adjuster had communicated the necessary documents clearly from the beginning.
Insurer: Pets Best
By: Mike Mihalek
My cat Lucy has a neurological…
My cat Lucy has a neurological disorder, she has many appointments and medication changes. Have Metlife makes it possible to continue her care. She is apart of our family and want to support her quality of life.
Insurer: MetLife
By: customer