224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This insurance is a joke
This insurance is a joke and has never been worth the money. I've paid this sleezy company SO much more than I've ever received, and I definitely would have been MUCH better off just putting money in a HYSA or a market ETF for my pets. Embrace will jack up their prices so much every year that at this point I would have been paying almost $400/mo for four mostly healthy cats, only one of which is elderly (and I still almost never used this insurance for him). That was with an annual coverage limit and a $1000 deductible (per cat). I had to remove my oldest cat due to cost and it was still $250/mo. What a scam! I had felt trapped because one of my other cats was 12 and until recently most insurance companies wouldn't cover cats age 12+. But now Spot does! I went with them and I'm paying more than $100/mo less than I was with Embrace. This insurance is just for emergencies (no insurance company is worth it for anything routine or even for covering most conditions), and I hope that in a year or so I'll have enough saved to cancel it entirely.
Insurer: Embrace
By: customer
Very helpful staff!
I spoke with Carla and Amanda on two different occasions and both were super helpful and answered all of my questions.
Insurer: Fetch Canada
By: Rav S
It's quick & easy to fill out.
It's quick & easy to fill out.
Insurer: Embrace
By: Flo
Joshua did a perfect job.
Joshua was very calm and knowledgeable. I was already frustrated with the app. Not taking my address Joshua. It was no problem . He is definitely somebody you want representing your business.
Insurer: Fetch Canada
By: Maurice Bork
A Plus
A Plus First Time going to emergency vet with my pup. The vet gave me an itemized receipt I uploaded and sent it via the app and even received the funds back in a week. I was impress how easy and quick it was. The only thing I regret was having a high deductible which I chose when I started.
Insurer: Embrace
By: Melissa Rhodes
Comprehensive coverage for a reasonable cost
Customer service rep explained everything to help me decide on plan choice. Reasonable rates with option to assist in wellness visits and regular meds. Almost half the cost of my previous insurance premium, which only covered accident/illness
Insurer: Embrace
By: MARION SALISBURY
Really great insurance company
Really great insurance company
Insurer: Embrace
By: Jon Williamson
Worth every penny!
Very easy to work with and perfectly straightforward.
Insurer: Embrace
By: Chris Winter
highly recommend Pet Best insurance
I have used Pet Best several years. My dog cut her paw, cost more than 2000. Pet Best reimbursed 90%. This is very helpful. The claim process is simple.
Insurer: Pets Best
By: Super
Great Pet Insurance
Embrace is not cheap but in my opinion well worth it. My boxer birth date is January 3, 2016 and has been insured with Embrace since May 2016. I researched most of the pet insurance companies and decided on Embrace. We have both Wellness and Accident and Illness. I have never had a problem getting my claims paid. In May 2024 she was diagnosed with Degenerative Myeloplathy and has be going to rehab once a week since then. Embrace has paid all my claims. On 2 occasions there was a misunderstanding with the adjuster but that was quickly resolved and paid accordingly. BTW I have direct deposit and most of my claims have been in my bank account within 5 days except for the 2 claims which were questioned were paid within 2 weeks. I have nothing but praise for Embrace Pet Insurance and glad I chose Embrace for my boxer to be covered. Frankly I am sorry to see so many negative comments and I can honestly say I am 100% satisfied.
Insurer: Embrace
By: Genny Reid