154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 07, 2025

Mixed review

When they pay it's usually pretty fast. But they make up reasons to deny a lot. Say they cover chiropractic but deny everything. Shouldn't be allowed to do that.

Insurer: MetLife

By: customer

Verified November 07, 2025

Very professional

Very professional

Insurer: MetLife

By: customer

Verified November 07, 2025

MetLife refused to pay for claims and…

MetLife refused to pay for claims and when you call to talk to a representative, they tell you different information. They mislead you and have you paying for treatment for your pet and telling you that it will be reimbursed because this a new treatment.

Insurer: MetLife

By: Vernita Brown

Verified November 07, 2025

Trupanion Pay

SO happy that you have finally integrated Trupanion pay because it cuts down the time to get our payments and the facility gets their payments too.

Insurer: Trupanion

By: Anisa

Verified November 07, 2025

Thank goodness I have insurance for my…

Thank goodness I have insurance for my Chloe, having insurance takes the worry out emergency. The process to make a claim is very easy .

Insurer: MetLife

By: Gail

Verified November 07, 2025

Quick review

Quick review, Approval and reimbursement of submitted claims

Insurer: MetLife

By: customer

Verified November 07, 2025

Quick claims and very responsive…

Quick claims and very responsive customer service reps I have had only positive experiences with this company so far No complaints

Insurer: MetLife

By: Barbara

Verified November 07, 2025

Seamless and quick turnaround.

Seamless and quick turnaround.

Insurer: MetLife

By: customer

Verified November 07, 2025

Weekend Emergency

You made saving our 9-year-old shepherd, Taser's life possible. There was no way I could afford to put her in ICU for pneumonia. Then I told CVETS that she was insured by Trupanion and they estimated what my cost would be. Still expensive but doable. Thanks!

Insurer: Trupanion

By: Joye Martin

Verified November 07, 2025

I liked that you gave examples of what…

I liked that you gave examples of what a payout would look like, don’t like that I didn’t get informed of the waiting period & when I called the women had no idea either.

Insurer: Nationwide

By: Kendra

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