224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Terrible when you need them.
Terrible when you need them. I was with them for 7 years, and they can cancel you without giving options, leaving you stranded when you need them most. They will say whatever you want to hear to sign you up—don't fall for it. Poor customer service; they don't care. You've been warned.
Insurer: Healthy Paws
By: Moses D
Awesome company, Excellent customer service
Very professional, and Courteous ,helpful, I can't say enough good things about this company
Insurer: Sonnet
By: DARRENDOUCETTE
The agent that I was speaking to was…
The agent that I was speaking to was great. Polite, very helpful and patient.
Insurer: Embrace
By: Alan Rooks
Embrace is quick and easy to file a…
Embrace is quick and easy to file a claim (under 5 minutes) and quick to reimburse on direct deposit! They truly care!
Insurer: Embrace
By: Pam Backofen
Claims are processed very slow and the…
Claims are processed very slow and the monthly charge is way too much
Insurer: Pets Best
By: John Costello
Denied routine care in spite of yearly allowance.
I purchased this insurance through Progressive for my cat and made sure to get a plan that covered teeth cleanings. It came time to bring my cat in for a teeth cleaning, and the vet found brand new dental issues (tooth re-absorption) that required extractions as they are quite painful for cats. The bill ended up being quite expensive surprise. When I submitted it to ManyPets, they denied everything, including the cleaning that my plan explictly covers $150/year for, on the grounds that my cat had evidence of gingivitis (what cat doesn't) so therefore the brand new tooth reabsorption was a pre-existing condition. My vet put together a very well evidenced rebuttal proving that the tooth reabsorption was a new issue, unrelated to the gingivitis, that no one had known about (again, this happened during a teeth cleaning visit). ManyPets response was to cover the $150 for the cleaning they initially denied, and nothing else. I do not recommend this insurance and am very frustrated that Progressive recommended it to me. It's one thing to deny claims for frivolous reasons, it's another to deny routine care that do not come with any conditions on the contract. I will be changing providers as soon as my term is up.
Insurer: ManyPets
By: J M
Friendly and informative
Amanda was very friendly and knowledgeable
Insurer: Fetch
By: Gilda
What to expect from Fetch Pet Insurance
Every time I call and speak with a representative they are helpful, kind, patient and empathetic towards mine and Barons needs. Today Don took the time to explain and make sure I understood and was happy and satisfied with my insurance plan. We have been customers now coming on our first year with Fetch and I am a happy customer that does not need to worry about my furr baby. Even with all the inflation and increase of payments Fetch is still the best bang for your buck with minimal reimbursement time!
Insurer: Fetch Canada
By: Nikki Sharpe