154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 10, 2025

Smartest move we have made

The reps I have spoken with are very helpful. Claim submission is a breeze and usually I get the refund in days. It has taken up to a week but that is rare.

Insurer: MetLife

By: Viki

Verified November 10, 2025

Claims "issues"

With each claim I submit, I end up having to chat in or call because I get "needs more information" emails just to be told I do have everything in when I ask. Making the reimbursement time much longer than necessary.

Insurer: MetLife

By: customer

Verified November 10, 2025

Easy!

Easy, Fast and efficient claim submission and payment received.

Insurer: MetLife

By: customer

Verified November 10, 2025

Very grateful client

The one time i called with questions the gentleman I spoke to was so helpful and courteous. The claims process has been super easy. I’m so thankful I signed up my dog for this program. It’s been extremely valuable in her health care.

Insurer: MetLife

By: Lindsey B

Verified November 10, 2025

Response:I am pleased with the insurance and…

I am pleased with the insurance and also the response time is very good

Insurer: Spot

By: Pilar Moore

Verified November 10, 2025

quick processing and friendly

quick processing and friendly service

Insurer: MetLife

By: customer

Verified November 10, 2025

I must admit it was a learning curve…

I must admit it was a learning curve for me to understand the documentation needed for reimbursement. However once I understood what was needed my claims were reimbursed in a timely manner. Customer service reps were always kind and expressed care for my dog. Really appreciate them!

Insurer: MetLife

By: customer

November 10, 2025

Excellent Customer Care!

"Pet's Best has been a safeguard for our sweet labs who eat anything and everything. The whole process of filing a claim couldn't be easier. The funds arrived in my account in a surprisingly short amount of time. We wouldn't ever be without coverage from this excellent company. Thank you for excellent service! "

Insurer: Pets Best

By: Amy Parker

Verified November 10, 2025

Super Easy to apply

Super Easy to apply

Insurer: MetLife

By: Shelley Alejandro

November 10, 2025

Highly recommend Fetch Pet, great customer service

Amanda was very informative and helpful. Fully explained options and and benefits as well as how billing system works. I switched from Trupanion and the services offered are beyond what they can offer.

Insurer: Fetch Canada

By: Scott Sargent

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