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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Peace of Mind
We have used Embrace pet insurance for over six years. Every interaction has been positive and helpful. The claim submission process is very easy and responses/decisions have come quickly. We've needed to use this insurance for unexpected, life saving surgeries and it's been so comforting (mentally and financially) to know we have our pets insured.
Insurer: Embrace
By: Jess Young
They just want your money they dont care about your pet
My experience with this company has been horrible they went up on my pet insurance without notifying me and when I called them they said it was due to inflation I have been with them for 2 years without any lapses in coverage i will be looking for a better company that values their customer instead of being a money grab with the economy the way it is now who want to be getting mislead when grocery is extremely high right now.
Insurer: Embrace
By: Karen Pearson
the claims process is quick and self…
the claims process is quick and self explanatory
Insurer: Embrace
By: Daniel Cote
Do not waste your money
It has been a horrible experience. I had purchased wellness with Inc coverage. All annual shots or doctor visits aren't covered until you meet the deductible. The experience and service has also be terrible. I have tried submitting multiple claim even meeting the deductible and they will not pay a cent back. I keep on getting that they don't have enough information. I have submitted multiple SOAPs (doctors notes) on the visits and it is still not enough. For the cost of insurance, I could have paid my vet bill 3 times over. It is not worth the cost. They don't answer their phones. When they do, they just say submit more information which never seems enough to get payment. So, the cost I have paid and the vet bills just aren't worth it. I strongly recommend that you don't use MetLIfe Pet insurance.
Insurer: MetLife
By: Week
Embrace is great
Embrace is great. Last claim I got paid an hour after submission.
Insurer: Embrace
By: Marty
Claims experience reinforced that I bought the right plan
The processing of my dog's orthopedic claim was fast. Less than 2 weeks. It was easy to submit a claim and the process was painless. It helped reinforce to me that I made the right decision to purchase this insurance and it responded when we had a major issue.
Insurer: Embrace
By: S Leicester
I’ve had Embrace pet insurance for five years
I’ve had Embrace pet insurance for about 5 years. They have been amazing. Quick reimbursement times and really good customer service. The app for my phone is very user friendly. I am glad I chose them for my pet insurance.
Insurer: Embrace
By: Bethany
Spot Insurance is Excellent
Spot Insurance is Excellent! It is easy to submit claims and the response time for reimbursement is fast. I wish I had this insurance for all of my former pets. I read the reviews before signing up for it and Spot gets very high ratings from its pet parents!
Insurer: Spot
By: Donna Taylor
You made the whole process easy and it…
You made the whole process easy and it was a delight to work with you!!!
Insurer: Fetch
By: Julia
You made the whole process easy and it…
You made the whole process easy and it was a delight to work with you!!!
Insurer: Fetch
By: Julia