224,163+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,163 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Not Compassionate after Pet Passing
**EDIT: Spot did end up resolving this issue, including full reimbursement and a hand-written letter. It seems like customer support aren't all fully trained on handling end-of-life cases with compassion, while others do.** Although they were fairly quick to payout claims, they charged us for a month of service after our pet was put down *before* our renewal date for our next month. We were originally told that we wouldn't be charged if our pet passed but then were charged without a guarantee for a refund (which we hope to get). We wish that our claims were handled with a bit more compassion as our pet passing was very sudden and unexpected.
Insurer: Spot
By: Natalie
Great online experience
Great online experience, quickly reimbursement, awesome costumer service. thanks
Insurer: Embrace
By: Marina Soriano
Sally and Josh were very helpful!
Sally and Josh were very helpful!
Insurer: Fetch
By: Stacy Walker
Quick reimbursement
After my claim was processed, which was the same day I submitted it; I got my reimbursement very quick. I believe everything was processed that same day! Amazing! I am very pleased with Embrace. Thank you!
Insurer: Embrace
By: Estela Otiniano
Quick turnaround and easy claims process
My sweet Morkie broke her femur. We had an emergency visit and the next day surgery. Fetch claims process was easy and quick, funds weee directly deposited into my acct. everything was seamless and so appreciated as it has been such a stressful situation, especially at Christmas. I was able to concentrate on my pup and not be worried about fighting with insurance. Thank you Fetch!
Insurer: Fetch
By: Courtney Jo
Whole new experience
First time I’ve had insurance and am just thrilled to be able to get support from the insurance coverage for the care of my furbabies
Insurer: Spot
By: Jeremy
Easy and quick claim experience
Easy and quick claim experience
Insurer: Pets Best
By: kaitlin.bovearhotmail.com
Pets Best Insurance Preexisting Denial
We bought Pets Best insurance for our 4 month old GSD puppy the day we adopted him. He developed intermittent lameness around a year old. U of I veterinarians examined him and he has CCL tear and we have him scheduled for surgery in January 2025. Pets Best denied the claim as PREEXISTING. We are still working with them to get their denial changed along with the help of the veterinarians. They have been reported to the BBB for falsely denying claims by many customers.
We are very pleased with your fast…
We are very pleased with your fast response and your coverage of our dog Yuki after he was attacked by another dog! Thank you so much!
Insurer: Fetch
By: Jacquelyn