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Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pet Insurance - Wellness plan not as advertised! .
All my questions were answered and the online purchase was smooth. Update 10/4/24: I filed my 1st Wellness claim and many of the services covered under the Preventive Esstentials Plan were denied because my vet bundled Fecal, bloodwork, and urinalysis. Therefore they denied the annual vet exam that is advertised to be reimbursed at 100%, they denied the rabies and Lyme disease vaccines, also to be covered at 100%! Because the vet bundled tests, Pumpkin refunded my Preventitive Essentials premium and essentially covered nothing, as if I never had the Preventitive Esstentials plan at all. WARNING: discuss with your vet on how they bill before submitting a claim!
Insurer: Pumpkin
By: Bob
Great Customer Service!
Claim was very easy to submit & Jessica was great at keeping me informed about the claim status. She made the whole process very easy to understand. I’m so glad we chose Embrace for Hardy!
Insurer: Embrace
By: Lisa Haggerty
The communication was good
The communication was good. When my papers were submitted, I had an update as to the progress being made. When the refund was shown, the explanation was clear.
Insurer: Pets Best
By: Lorraine Rau
Pretty easy to submit.
Pretty easy to submit.
Insurer: Embrace
By: Mary Dietrich Olmstead
Empower extended my deadline.
I had financial problems and I needed to take my dog to the vet, but I couldn’t afford it at that time. Tyler Minski of Empower was kind enough to extend my deadline so that I could take my dog to the vet. They genuinely care!! Thank you Empower!!
Insurer: Embrace
By: Teresa Cato
Helpful and friendly
They were very good at communicating. They initially denied the claim. I contacted both our regular vet and the vet at the University vet school and they both sent letters. After that the claim was approved and paid quickly. Everyone I spoke to or communicated with was very friendly and helpful.
Insurer: Embrace
By: Lisa Lambrecht
I submitted a document within eight hours had the claim approved reimbursement was in my bank in forty eight hours
Submitted claim and the turn
Insurer: Embrace
By: Ralph White
Did well contrasting competitors.
Did well contrasting competitors. It is complicated and amazing how each insurance product includes or excludes items. As terrible as accidents are, the failure of all the insurance products to me is coverage for wellness. Most do have a wellness policy, but if you do the math then it is really just prepaying to loose money, break even, or maybe save $50 a year.
Insurer: Pumpkin
By: Philip Stoke
Embrace raised their price 33% this…
Embrace raised their price 33% this month without any change in benefits. This is unconscionable! We have discontinued using their service
Insurer: Embrace
By: Jack Dawson
Not too impressed on coverage
Not too impressed on coverage. I went with embrace because they have an option for alternative medicine. But I **FEEL** Like they are always trying to avoid reimbursing for any of our vet costs. Seems more like a waste of money …..
Insurer: Embrace
By: Belinda Greenstein