217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love Pumpkin so far
So far Pumpkin is working excellent for us. I wasn’t sure how reimbursement worked and seemed to take awhile but once I reached out it was reimbursed right away. It did take a little longer than what it says on the website but still reasonable!
Insurer: Pumpkin
By: Joann
The customer service was great!
The customer service was great!
Insurer: MetLife
By: customer
The claim process was super simple and…
The claim process was super simple and prompt. The customer service team was very helpful and responsive. I am so happy that I chose Spot Pet Insurance.
Insurer: Spot Canada
By: customer
Customer Service is what it is all…
Customer Service is what it is all about.! The woman I spoke with last night was wonderful, she talked me through everything step-by-step.! There are not enough people who actually care about what they do, but her attitude was "great" and she really seemed to like her job. "CLONE that woman"!!
Insurer: Trupanion
By: Pete
My boy Avery
My boy Avery, (cat), got a severe reaction to fumes when I was water proofing my shoes. Please be aware cats are highly sensitive to smells from air fresheners to chemical fumes. Embrace paid their share of the bill very quickly almost $4000. Thank you Nick for the very nice sympathy card.
Insurer: Healthy Paws
By: Pete Acosta
Extremely efficient and quick online…
Extremely efficient and quick online submittal process. Payment in one day!
Insurer: Trupanion
By: Dale
The application process was really easy…
The application process was really easy and response was inmediatly; also received the policy documents really fast; very pleased with all this.
Insurer: Nationwide
By: Doris
SHOP AROUND. The longer you have Embrace claims or not, the higher the cost; rate increased $45/mo
The problem is... cost. Embrace is more expensive each year and LESS if you go somewhere else or RESTART YOUR POLICY. My dog has NO preexisting conditions so i asked why the $40/mo rate increase? Answer...."the longer you have your policy the more likely to use it" so if youve paid for years your rate goes up regardless of claim history. MY dog is 3 and has been with Embrace since puppy.i have had few claims but got a policy at Pumpkin (sister company) for $40/mo less... Makes NO sence youd think the longer you had them with little to no claims the better your rate would be.....not Im going toshop around/likely change every year
Insurer: Embrace
By: LLFL
Great persona customer service !
Great persona customer service ! Attention to detail with my questions. Very personable and friendly associate!
Insurer: Embrace
By: Marlo R
TPLO Surgery times 2
"What a great piece of mind Pets Best insurance has been for me. I have a Labrador Retriever, Willow that has been unfortunate to need TPLO surgery for a torn CCL. Not once but twice this has happened in a 3 year period. Not only was I able to get the best Surgeon around to perform the surgery I had the best insurance around that helped me pay for 90% of the cost. When Willow was a baby, I signed up for Pets Best and have been extremely happy with their easy claims process and fast response time for payment! I would be stressing about the cost of the surgeries had it not been for Pets Best Insurance!! I highly recommend Pets Best to any animal owner that wants the best for their family member!! Thanks for the easy claim process and fast turnaround!"