208,360+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,360 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,704 reviews

4.9
Healthy Paws

10,965 reviews

4.9
Fetch

5,209 reviews

4.9
Trupanion

58,979 reviews

4.9
Pets Best

14,630 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified January 30, 2026

Easy to file claim & quick to receive…

Easy to file claim & quick to receive reimbursement.

Insurer: MetLife

By: customer

Verified January 30, 2026

Super Easy to Navigate

Easy to file a claim and refund came back in a timely manner!!

Insurer: MetLife

By: customer

Verified January 30, 2026

Smooth and easy claim and reimburse…

Smooth and easy claim and reimburse process

Insurer: MetLife

By: Anonymous

Verified January 30, 2026

What I really love about Metlife is how…

What I really love about Metlife is how simple it is to file a claim and to get reimbursed. Also, any problems that arise you are immediately helped by customer service (a real person in the U.S.) What I don't like is how my yearly fee went up VERY DRASTICALLY in a short amount of time. I have had this policy (100% coverage, $250 deductible) since owning my bulldog as a pup. Year 3 it jumped. I was able to keep the policy by changing to 80% coverage. This part I do not like.

Insurer: MetLife

By: Sylvia Foster

Verified January 30, 2026

FLAWLESS

the claims process was flawless and very quick to receive payment

Insurer: MetLife

By: Denise

Verified January 30, 2026

Spot is the best pet insurance out…

Spot is the best pet insurance out there. Don't spend time or waste money on other companies.

Insurer: Spot

By: Ron Coscia

January 30, 2026

Fetch is the best

Customer service lady was very very nice and answered all my questions to my satisfaction. I will gladly talk to her again.

Insurer: Fetch

By: Lucinda Baylor

Verified January 30, 2026

Good insurance

Not to have to worry about a outrageous amount of money . Because trupanion pays 90 percent of the bill after your copay directly to the vets office.

Insurer: Trupanion

By: Rosanne

Verified January 30, 2026

I couldn’t be more happier to have…

I couldn’t be more happier to have Trupanion when it comes in those times at the vet!!!!

Insurer: Trupanion

By: Denise

January 30, 2026

“Pre-Existing Condition Applied Without Diagnostic Confirmation”

I am extremely disappointed with my experience with Trupanion after being a paying customer for four years. My dog, recently required dental surgery. The claim was denied based on a veterinary note from approximately four years ago that mentioned signs of periodontal disease. At that time, there was no comprehensive dental exam performed—no dental X-rays and no periodontal probing under general anesthesia—so there was no way to confirm a diagnosis. After the initial denial, I spoke directly with a Trupanion manager, who told me that if the veterinarian could confirm that what Beebop had four years ago was not related to his current condition, and provided a supporting letter after the final bill, Trupanion would pay for the surgery. I followed those instructions exactly. The veterinarian provided a letter clearly stating that, in their professional opinion,(which this letter was complete ignored) it could not be confidently stated that periodontal disease was a pre-existing condition, especially given the lack of proper diagnostics at that time. Despite this, the appeal was denied again. I find it very frustrating that after years of paying premiums on time, following every instruction given by Trupanion management, and providing professional veterinary documentation, the claim was still refused. This experience has caused significant stress at an already difficult time when my focus should have been on my dog’s health. Based on this experience, I no longer feel confident that this insurance provides the support it promises when it is actually needed.“Failing resolution, I am prepared to pursue this matter through the appropriate court, including Small Claims Court, as permitted under Canadian law.”

Insurer: Trupanion Canada

By: Gustavo Quiroga

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