223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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PetsBest Is NOT There When You Need Them
I recently submitted my first large accident/emergency vet visit claim to PetsBest. I have been a customer with them since 2022. The incident with my pet happened in the days leading up to Christmas, and emotions were high. One of the only things keeping me calm throughout the harrowing (and expensive) ordeal, was the thought that the claim I would be filing was surely going to be reimbursed. To my utter dismay, my claim was fully denied. Upon further investigation, the underwriting company incorrectly categorized my pet's "condition" and subsequently associated it with what they deem to be a "pre-existing condition". This is lazy and unacceptable on PetsBest's part. I now have to spend my time gathering "evidence" for an appeal. To add insult to injury, they're raising my yearly premium. Not sure why I bother paying for pet insurance when I can't count on my claims to be covered. Their customer service is mediocre at best, as well.
Insurer: Pets Best
By: Customer
Claim process is easy and refunds are timely. Plans are customizable to fit you budget
Claim process is easy and refunds are completed in a reasonable amount of time. I've been with Pets Best for 3 years. We have 6 year old female Doberman who has had some health issues and they have never denied a claim including Holtor Monitoring, MRI’s, Spinal Taps, Gastrointestinal and Orthopedic Surgeries. Plans are customizable to fit every budget! I highly recommend Pets Best!
Insurer: Pets Best
By: Mark
Great service
Very friendly and answered all my questions. Would definitely recommend.
Insurer: Prudent Pet
By: Ryan P
Unexpected surgery
This was my first time using any pet insurance. My 1 yr old pup had an obstruction from something she ate and after 1 1/2 days in ICU and ended up needing surgery. After 3 1/2 days the cost was up there ! Embrace told me the first claim would end up closing appropriately 30 days after claim submitted due to the collecting of the pups medical records. They walked me through everything. Kept me updated as time passed. They were true to their word ! Approximately 3 weeks after claim submitted they direct deposited the amount promised !! I was so relieved. As a result, my daughter is contemplating getting Embrace for her dog as well !! I am 100% satisfied with this company. If you’re on the fence about getting Embrace as I was, wait no longer. Do it. They have many different levels to meet your budget. You can get as much or as minimal as you desire. Do it !!
Insurer: Embrace
By: Lynne Giey
ASPCA is the best insurance for pets i have found
ASPCA is the best insurance for pets. It is super easy to submit claims. And the pricing is comparable to other insurance. Also ASPCA covers special food for pets for a limited time like special science diet for kidney problems and other insurances don’t help at all with food.
Insurer: ASPCA
By: Roxanne
Filing a claim is super easy.
Filing a claim is super easy.
Insurer: Embrace
By: Florence Hargreaves
Osteosarcoma
"My dog Fiona was diagnosed with osteosarcoma which is a devastating diagnosis, but Pets Best has been there all along, first for the amputation of her leg and then for the chemotherapy. Fiona is tolerating chemo well and is headed into her last round. Pets Best reimbursed 90% of her amputation and 90% of each of her chemo treatments and the money was deposited in my account before my credit card was due. Fiona and I are very thankful that we chose Pets Best. It has allowed her to live a longer quality life and we are very grateful for that.
You coverage doesn't cost even 50% of…
You coverage doesn't cost even 50% of the portion in which vets charge. The price monthly is now out weighing to continue with service even with preventative service
Insurer: ASPCA
By: Wanda Brown
Just like breathing, smooth and easy
Very easy to put in a claim most claims have been paid. I think they paid a total of $50,000 in claims for our dogs two of them had cancer. Could not be happier. I’ve sent between 12 and 15 people to pets best and always recommend them when I’m in a clinic if I see somebody Sitting in the waiting room with me.
Successful Claim Submittal and Reimbursement
I submitted multiple claims for my dog's recent injury and all were processed successfully. I was very pleased with the quick responses I received regarding each claim. It was a relief knowing that Pets Best met our needs during a stressful time for our dog's care.