221,891+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,891 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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After 14 years as a loyal customer
After 14 years as a loyal customer, I’m extremely disappointed with Nationwide Pet Insurance. Premiums have increased year after year with no transparency or itemized explanation of what’s driving the cost. My current pet has had no prior claim history, aside from routine annual wellness visits, which makes these increases even more difficult to understand and justify. These ongoing increases feel excessive and leave long-time customers in a difficult position—especially when switching providers is not a realistic option due to a pet’s age or pre-existing conditions. When I contacted customer service, I was told there was nothing they could do. No solutions, no flexibility, and no accountability. Loyal customers deserve better communication and fairness. Based on my experience, I would not recommend Nationwide Pet Insurance.
Insurer: Nationwide
By: Mel. M
Hannah was super so I dons't have her…
Hannah was super so I don't have her last name She was in Maine I believe I don't have a computer and I'm not a computer guru. She helped me set the direct deposit for claims and to be able to get online with things. So kind patient super cheerful. Fantastic lady enjoyed the contact with her.
Insurer: MetLife
By: Kenneth keaton
Don't use this service if you love your pet
I filed a claim when my cat was sick. Vomiting was a symptom. Since she vomited once in her life before, they wouldn't cover her emergency visit. I wasn't given a diagnosis by my vet or the emergency vet, but fetch pet made one for her and denied the claim. Do not use this service if you can just pay out of pocket. Especially, because they only reimburse you. Fetch Pet family my behind.
Insurer: Fetch
By: Brandi Trapp
It was simple and clear with a great…
It was simple and clear with a great benefit.
Insurer: MetLife
By: Gregory Stiefel
Documentation request was clear and…
Documentation request was clear and claim process was done in a reasonable time
Insurer: Fetch
By: J.C.
I spoke to Eileen on the phone to…
I spoke to Eileen on the phone to answer some questions I had and she answered them thoroughly. She took the time to explain the insurance coverage to help me make the best choices for my pets needs, She was very helpful.
Insurer: Fetch
By: Jack Eller
The application was easy
The application was easy, and though it took a tad longer than hoped underwriting was painless.
Insurer: Nationwide
By: customer MB
Although I initially found it difficult…
Although I initially found it difficult to navigate the website for posting the documents related to my claim, I was delighted that it was evaluated and settled so quickly.
Insurer: MetLife
By: Lawrence Baron