223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly Recommend - 9 years and counting
I've had this insurance for 9 years - with one of my dogs needing multiple expensive surgeries. HP has never questioned a claim or tried to deny a claim that should be paid. Reimbursement is typically within days. Although rates go up as the pets age, they've never hiked up rates because of the number of claims I've submitted. Highly recommend
Insurer: Healthy Paws
By: Sarah
Itis very easy to submit a claim
Itis very easy to submit a claim. Thank you
Insurer: Embrace
By: Raymond
it was alot of back and forth.
it was alot of back and forth. But payment approved quickly.
Insurer: Fetch
By: Ana
My claim was quickly processed
My claim was quickly processed! Good explanation of the claim.
Insurer: Fetch
By: Cyndi
I just had a simple request
I just had a simple request, to correct my email address. It was very simply corrected after it was kindly and professionally explained that this is a change I need to make myself inside my account. I am easily confused sometimes by the layout of different pages, but once Arya pointed the path, it was embarrassingly simple.
Insurer: Sonnet
By: David MacLeod
friendly and professional
over all great service.
Insurer: Sonnet
By: Shirley Deschaine
TERRIBLE COMPANY. This company is incompetent.
TERRIBLE COMPANY. This company is incompetent. They won't approve anything and are terrible. Your denied claims DO NOT go towards your deductible. Something I wish they would have disclosed in the policy when signing up. My pet had a cough due to something completely different than what he is dealing with now, and they won't approve his claims of over $1500 because they think it's pre-existing. I even had my Vet write a letter claiming it was not pre-existing. Still won't approve. I then used their Rx platform to order my dogs antibiotics, I paid for next day shipping. Well it's been 6 days and my pets meds are still not here. When I asked about it, they said someone used a USPS label instead of the FedEx label they were supposed to use that I paid for. The rep said that it would be delivered today, but now it's saying tomorrow. What the heck. I HATE THIS COMPANY. I have never used such a sad excuse for a pet insurance company till Fetch. My pet is battling pneumonia and a collapsed lung and has been without his antibiotics for an ENTIRE WEEK. While the reps are competent and accommodating, the company they work for is such a scam. I am spreading this far and wide and plan to take this to social media to spread the word even further not to use this company.
I haven’t had a ton of experience with…
I haven’t had a ton of experience with this company. I came over from a previous company that I loved but unfortunately could no longer get in my state. Now a few years later an only 1 claim filed for $300 I am not seeing the benefit for staying with ASPCA. The time it took to process the claim was almost a month. If I had to shell out thousands of dollars on a claim I don’t want to wait 4 weeks for a claim to process to get my money back. If you decide you want to add wellness to your policy you have to wait until your next policy renewal period. You have a very short window to make changes to it. Now I have had multiple insurances over the years for different pets of all ages and breeds. Since I have started this policy (2/1/2021) it has increased yearly anywhere from $25 to $50 a month. I had one $50 claim, and have two dogs on my policy (4 and 3). There is no reason for the policy to increase this much. I have asked other people in my area if there policies had similar rate hikes but they did not. I think it might be time to search for a different insurance company.
Insurer: ASPCA
By: Elisabeth Berlowitz
Feeling grateful for having Healthy Paws Pet Insurance!
Less than 24 hours after picking up my one year old pup from five days of boarding, he started showing symptoms of kennel cough. I tried calling the boarding facility (on a Saturday while they were still open) and no one answered or returned my call, as requested. By Sunday the symptoms were terrible and I needed to bring Peanut to the Emergency Vet Clinic. This is something I had tried to avoid by contacting the boarding facility on a Saturday (while my vet was seeing patients). After a battery of tests and X-rays it was determined that my pup had contracted kennel cough (and YES he had the Bordetella vaccine recently). Knowing I had Healthy Paws pet insurance made the decision to go to the emergency vet so much easier. After a night with little rest, I didn't want to wait another day to go to my regular vet. Sunday evening, I received antibiotics and cough suppressant for Peanut and he started feeling better withina day or two. Submitting my claim and requesting reimbursement was so fast and simple. All on my phone through the Healthy Paws App. One note: Do read the fine print of your policy so you understand which costs are covered and which ones are not. Receiving 80% of the cost of this visit (minus the exam fee) is a tremendous help - especially for an emergency visit. I highly recommend getting a Healthy Paws pet insurance policy for your furry loved one!
Insurer: Healthy Paws
By: KAREN
Easy to use, very reasonable deductible.
Embrace makes it easy to find information about the plan, and easy to submit claims. I wish human health insurance used the same system.
Insurer: Embrace
By: Heather