224,929+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,929 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Daniel has amazing customer service
Daniel was very helpful and knowledgeable! He made sure I knew everything I was signing up for while also making sure I was aware of what was not included so it wasn’t a surprise later on, all while keeping the call quick and efficient! He was so friendly and I would recommend him to any of my friends who decide to get pet insurance in the future. I hope you guys recognize great talent like him!
Insurer: Nationwide
By: Rebecca
I really appreciate the personalized…
I really appreciate the personalized service and communication from the representative I worked with. I believe his name is Clint and he is incredibly helpful and personable.
Insurer: Nationwide
By: customer
Quick response and pay out
Quick response and pay out. Great service!
Insurer: Embrace
By: James Sizer
Easy to submit a claim
It was easy to fill out the claim info and attach the scan of the itemized vet bill. The claim was paid relatively quickly, but I had to refer to my dog's policy to understand the items not covered in the claim.
Insurer: Pets Best
By: Brian
Brooklyn was awesome and answered all…
Brooklyn was awesome and answered all of my questions in a timely manner.
Insurer: Fetch
By: Rebecca
This company is a fraud
This company is a fraud. After submitting all medical documents, I received a confirmation email that my cat was covered. Then they denied my claim because they said the documents I originally uploaded weren't valid. I spoke with several customer service agents, none seemed like they knew what they were doing as I received different information from each one, and one agent told me they don't look at medical documents until a claim is filed; so they falsely told me that my cat was covered when I originally signed up. Absolutely disgusting business practice. Don't use them. They'll steal your money and you'll still end up with a vet bill.
Insurer: Fetch
By: Bird
It was easy to file a claim and the…
It was easy to file a claim and the follow up to customer service gave all additional information I needed. Once all the documents were received and reviewed I was paid promptly through direct deposit.
Insurer: Spot
By: Nancy Link
Was submitting a claim on line was easy and quick.
Was submitting a claim on line and had a question on category for Darling's visit so called to have it clarified. Nick was very friendly and informative and straitened out the issue.
Insurer: Embrace
By: customer