217,166+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,166 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,166 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,796 reviews

4.9
Healthy Paws

11,085 reviews

4.9
Fetch

5,418 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,955 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified April 17, 2026

The claim was processed in a timely…

The claim was processed in a timely manner.

Insurer: Spot

By: Kirk A.

Verified April 17, 2026

Great experience with Sonnet Insurance

Great experience with Sonnet Insurance. The online process is quick, easy, and very convenient. Pricing is competitive, and customer service has been helpful and responsive. Highly recommend!

Insurer: Sonnet

By: Ysf

Verified April 17, 2026

Remember some one special thanks Mr…

Remember some one special thanks Mr Mandel🙏🏾

Insurer: MetLife

By: Regina Mercedes Guyton

April 17, 2026

Horrible claims processing

Horrible claims processing. Constantly promise they are on it and constantly do not deliver. Total waste of money. AVOID this company. They are worthless!

Insurer: Pets Best

By: Scott Tews

Verified April 17, 2026

Very smooth

Very smooth. Everything went well. I was able to do everything online without the help of anyone. Great system.

Insurer: Sonnet

By: Fatih

Verified April 17, 2026

I was looking at a large bill because…

I was looking at a large bill because my cat had bladder stones. The insurance paid 90% leaving me with only a smaller amount to pay. I am very thankful for Trubanion. Jennie

Insurer: Trupanion

By: Jennie Van der Helm

April 17, 2026

Pets Best insurance has been great for…

Pets Best insurance has been great for us and our younger dog. I cannot be happier with the ease of filing the claims and the speed at which they are processed. Wish we had had it with our previous dogs!

Insurer: Pets Best

By: Susan Trenschel

Verified April 17, 2026

Wonderful Experience and Speedy Claims…

Wonderful Experience and Speedy Claims management

Insurer: Spot

By: Adalberto Cruz

April 17, 2026

My entire data wipe out — and no help from Embrace.

I have been an Embrace customer for years, but the updated website has completely broken my experience. For the past three months, none of my data has been displayed on the website or the app. I can’t access my pet information, claims, or personal info—literally the only thing visible is my policy number. All of my old pet history is gone, so I can’t even check on past claims or records. I’m paying for a high-premium policy, yet the website and app provide zero functionality. This is incredibly frustrating. I reached out to customer service and tech support multiple times and received no acknowledgment or updates about fixing my data. It’s unacceptable that it’s so easy and fast for Embrace to collect my premium payments, yet three months have gone by with no response and no resolution. I am extremely disappointed and angry with this level of service.

Insurer: Embrace

By: Mary

Verified April 17, 2026

Healthy Paws was just wonderful. Upon receiving Sheila 's chart notes and bills Healthy Paws processed my claims in just two days and payment was required in four days. Healthy Paws was caring

Healthy Paws was caring and supportive

Insurer: Healthy Paws

By: Angela

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