224,738+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,738 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So easy to deal with and submit my…
So easy to deal with and submit my claim.
Insurer: Embrace
By: Deborah Massari Onest
Art was the agent who assisted me today…
Art was the agent who assisted me today and he provided phenomenal service.
Insurer: Nationwide
By: Katrina Moody
Professional
Professional, knowledgeable agent.
Insurer: Nationwide
By: Steve Mueller
I just insured our second dog
I just insured our second dog, Wednesday. On recommendation from our vet, I had already gotten insurance for Captain, that paid off when he needed a tumor removed. Franklin, from Nationwide, was knowledgeable, courteous and made it real easy to apply for insurance for Wednesday.
Insurer: Nationwide
By: Chuck NeJame
Rebecca was very informative
Rebecca was very informative. Very funny and nice. She was wonderful to speak to and very clear and understanding. Thank you for all your laughter 😊
Insurer: Prudent Pet
By: Beth McHugh-Marro
Very poor claim service
I submitted a claim on 1-9-25 for our dog who had broken a toenail bad enough to have the vet cut it all the way back. Since that time AKC pet insurance has repeatedly declined to pay our claim saying the invoice was created using Aspose software that can be altered. Which is entirely incorrect. Our Vet does not use this software. Our vet has sent in an invoice, I have forwarded an invoice from our vet by email & so far nothing. These claims people need to learn to pick up the phone to contact a vendor if there is a question.
Insurer: AKC
By: JP
Another great experience
Sadie's spleen is irregular and has some kind of mass. As always, throughout our process with her vet Embrace has continued to respond to our claims with empathy and kindness, and the claims have been paid quickly, which is important to us as we are seniors on fixed incomes.
Insurer: Embrace
By: Barbara
It said there was an error so my order…
It said there was an error so my order did not go through. It kept saying wrong phone number when the number was correct
Insurer: Nationwide
By: Mary Zuidema
Customer Service is always great but…
Customer Service is always great but it's about the only thing they have going for them. Once you submit anything to them they send an obscene amount of emails asking for clarification. My vet (and myself) have sent them them the documentation they need 5 or more times and they still can't seem to get out together. They don't pay out on certain ER services, because according to them they are not ER services. When I'm driving to an ER hospital with a limp animal at 2:00 a.m. with no rhyme or reason, all life saving things the ER vet does at that point to bring my dog back to life feels like it would be ER coverage. But Embrace will deny it. They take forever to process a claim and when you call, the agents are very nice but it seems it's always "another department" who is dropping the ball. I submitted a claim that added up to $21K, my coverage is for $5K and I'm getting resistance on how much of that is covered. There is no way $5K of $21K isn't covered but Embrace will most likely find a way to not cover it.
Insurer: Embrace
By: Iris Pulido