223,704+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,704 verified reviewsβreal stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Switch to Petsbest
Just started with Petsbest I have had gone through 2 other insurances before was not happy Sent a claim in to be processed by PB it was done quickly have spoken to Customer Service also to ask a question very helpful pleasant.So far I am so happy I switched to Petsbest πππππ
Insurer: Pets Best
By: Lisa
Great experience great customerβ¦
Great experience great customer service. Great prices. Fast claim submission love Fetch!!!!
Insurer: Fetch
By: Niesha Ingram
Carla was very nice and gave me a lotβ¦
Carla was very nice and gave me a lot in the information I needed to start with my new pet. I really appreciate it. Sheβs a very nice
Insurer: Fetch Canada
By: andrew mcgrady
Great service
Great service. Prompt responses to a very user friendly online system. Easy to use once you get the hang of it. Very pleased so far.
Insurer: Sonnet
By: Tony Farrell
Super Fast process
While like all insurance not everything you want is covered and there is always the co-pay what I really liked was that all claims have been processed within 48 hours of submission and payment was followed just as quickly.
Insurer: Embrace
By: Richard Thorogood
Knowledgeable, friendly staff
There was no wait to get to a representative. The agent I spoke to on the phone had a polite, friendly tone and answered all of my questions. She was easy to understand, did not put me on hold, and was able to quickly respond to specific inquiries I had regarding documents I sent in on different days. I ended the call understanding how my policy works better. If all representatives were like the one I spoke with, customer service would never be a frustrating experience anywhere! Top marks from me, a former customer service rep.
Insurer: Prudent Pet
By: Vince F.
Pets Best
Pets Best has been my insurance for 4+ years. They make it very easy to put a claim in. They keep you posted on the process which is done in a timely manner. I have not had any issues with them. My only complaint is that the premiums have increased each year 20-40%.
Honorable mention
Weβve been with Embrace 4 years and are super happy with this company!! Pros: They pay everything except pre-existing related issues, no hassles! Quick remittance unless charges go under review-then it takes quite a while, but they still end up paying! Cons: Just wish the premiums werenβt so high, or that thereβs a $650 max on wellness. (We could use more with prescription dog food needed every monthβ¦)
Insurer: Embrace
By: Nikki Briscoe