208,360+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,360 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,704 reviews

4.9
Healthy Paws

10,965 reviews

4.9
Fetch

5,209 reviews

4.9
Trupanion

58,979 reviews

4.9
Pets Best

14,630 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

January 31, 2026

Over 500 spent on a emergency hospital…

Over 500 spent on a emergency hospital and guess what? trumpanion cober 8 dolaras and 64 cents... great help after monthly payments

Insurer: Trupanion

By: Mr mejia

Verified January 31, 2026

Amazing agent with expert experience

Amazing agent with expert experience. The agent was incredibly informative and provided a sense of relief in understanding what I was signing up for

Insurer: Nationwide

By: Jon

Verified January 31, 2026

Claims process was fast and simple

Claims process was fast and simple, no fuss.

Insurer: Spot

By: Karah Phenix

Verified January 31, 2026

Very easy to make a claim and quick…

Very easy to make a claim and quick response!

Insurer: Spot

By: Lisa Sturdevant

January 31, 2026

We had a few issues when we filed a…

We had a few issues when we filed a claim. First we had a difficult time gaining access to our online account. We called for support and were given an e mail address to file a claim because their were issues in our access to filing a claim on our online account. After we filed the claim using the email address given to us there was no answer back concerning the status to our claim. We checked our online account which we finally had access to and our claim was not on our account. When we called we were told a claim was never received despite the fact we used the email given to us to file the claim as an alternative. Once the file was claimed there was another delay despite us giving all the information necessary. Considering the cost of this insurance I’m disappointed with the overall process. My claim was finally filed and now we wait for our money. The experience was lacking. We are seriously considering another pet insurance company due to the process we hoped would be efficient.

Insurer: Pets Best

By: Juan

January 31, 2026

⭐ One Star – Extremely Disappointing and Possibly Deceptive

I originally rated this pet insurance company four stars, but I am now changing my review to one star due to repeated claim denials and what feels like intentional runaround tactics. My dog’s wellness claim for neutering and a tooth extraction has been denied multiple times under the excuse that they are “missing medical records.” This is simply not true. His full medical records have been sent multiple times — by my veterinarian, by their office staff calling directly, and by me personally. My dog was adopted at six months old. He was a puppy. The original vet provided all records they had, which were vaccination records only. There were no prior conditions, no claims, and nothing else to send. He is now just over two years old, yet this company keeps requesting records from 12 months prior to him even being born, which is impossible. Despite repeated explanations, phone calls, and documentation, the claim continues to be denied with the same generic response. At this point, it feels less like a mistake and more like a deliberate attempt to avoid paying valid claims. If you are considering this company, be aware that you may pay premiums faithfully only to have legitimate claims denied over and over again for reasons that make no sense. Sadly, I’m starting to question whether this company operates in good faith at all.

Insurer: Embrace

By: Holly B

January 31, 2026

Great representative + fair prices

Great representative! Easy to enroll - fair prices + flexible coverage options!!! :)

Insurer: Embrace

By: Emma Dog

Verified January 31, 2026

Claims are processed quickly and…

Claims are processed quickly and efficiently!

Insurer: MetLife

By: Karla Erales

Verified January 31, 2026

Great customer service

Great customer service. Had a minor issue submitting my claim. Alexis took care of it over the phone in minutes. Wish my insurance was this good.

Insurer: MetLife

By: Andrew Korst

Verified January 31, 2026

Amazing.

Affordable, simple and easy.

Insurer: MetLife

By: customer

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