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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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First claim was not good
First claim was not good, but after that great customer service
Insurer: Fetch
By: Antoinette
First claim was not good
First claim was not good, but after that great customer service
Insurer: Fetch
By: Antoinette
First claim was not good
First claim was not good, but after that great customer service
Insurer: Fetch
By: Antoinette
Poor Coverage
Coverage offered for price of plans is extremely limited. They have way too many exclusions for claims. I couldn't even get them to cover a diagnosis on my dog (exam & x-ray) because they claimed it was a pre-existing condition. Save your money - I do not recommend purchasing a plan with this comapny and I will be sure to spread the word.
Insurer: Spot
By: Andrea Sarchet
Fast review of claims
They review claims immediately! Filing a claim is the easiest thing to do and I can always be assured that my dog is well covered
Insurer: ManyPets
By: Renee
Easy to sign up for
Easy to sign up for! I hope it is as easy to use. Thanks, Charlene
Insurer: Trupanion
By: Charlene
Easy claim process
I find the process of filing a claim easy and not too difficult. I was also pleased with my reimbursement because I felt skeptical about purchasing insurance and unsure if the benefits would outweigh the cost. However, I'm very pleased with the service and happy we have it.
Insurer: Embrace
By: Jacqueline
Embrace Pet is by far the best company…
Embrace Pet is by far the best company to use for your pet insurance. They are reasonably priced and have the best customer service.
Insurer: Embrace
By: Cindy Wells
Highly Recommend Hartville Pet Insurance
I just wanted to take a moment to share how amazing our experience with Hartville has been. Our dog developed several medical issues as he aged and they always had our reimbursements returned to us within 5-10 days, directly to my bank account. It was always easy to update our policy for our needs. When our dog unexpectedly passed away after a short stay at an animal hospital, they were incredible to work with. The bill was massive, we were grieving the loss of our dog and Hartville Pet Insurance took care of everything after we submitted the claim (getting records from the animal hospital, etc.) and we were reimbursed every dollar that our planned covered. They also called me to send their condolences for our loss and check to see how our other dog was doing after this loss, as we have two dogs on our account with them. It was so thoughtful in a time that was very difficult for our family. We will be staying loyal customers!
Best Best is quick and easy to understand and gives peace of mind.
Our poor kitten had a sudden and scary abscess show up in her leg and we had to rush her to the emergency vet. We felt relieved to have the insurance as these visits can be quite costly. Once we were home again with our cat, we were able to easily submit the claim via the app and I just periodically checked the claim status and was reimbursed not long after submitting. Our kitty is feeling better and we were able to get reimbursed, it was a good experience overall.
Insurer: Pets Best
By: Courtney