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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Not sure if paying the premiums…
Not sure if paying the premiums balances out cost of care, don't understand how prescribed medication for illness fall under wellness claims. That doesn't even make sense. That why I am giving this rating
Insurer: Embrace
By: Del
Loving Embrace!
Everyone at Embrace is kind, knowledgeable and extremely helpful. I never have an issue getting a hold of someone and the reimbursements are timely.
Insurer: Embrace
By: customer
Its a good insurance overall
Its a good insurance overall. I have not had issues at the moment after 6 years, the only complaint is they dont increase the reimbursement for wellness visit to the vet, I have been receiving the same amount back even when the vet costs are way up every year.
Insurer: Pets Best
By: Alekusan
For new users/ DO NOT LISTEN TO FAKE 5 star REVIEWS
For new users, Please Please listen, This company is lying about everything. I spent about 2 years with them and now I want to claim a small surgery. what they told me is that I don't have medical record. I called my vet to get it and they now saying they need more records and confirm with the hospital. I told them to call and also notify my vet. MOST IMPORTANT: they did not make the call, and they claimed they can't get connected with the vet so they can't claim it. It's an endless loop that you will never never never get the reimbursement because they did not make any call to the vet.
Insurer: ManyPets
By: Tianyi Zhou
You make the process fast and easy.
You make the process fast and easy.
Insurer: Embrace
By: Mrs. Klimczak
We love Embrace
We love Embrace. Always a positive experience!
Insurer: Embrace
By: Victoria Lynn Berdnik-Atkinson
Always use Embrace Insurance for all of your pets.
I have used Embrace Pet Insurance for many years! I have always been very satisfied. I would not own a pet without it.
Insurer: Embrace
By: Linda
Best Customer service
Laura is the epitome of optimal customer service. Her professionallism in helping mitigate a stress provoking situation gave me hope that regardless the outcome Laura was working with me. She is kind, friendly, knowledgeable and handled my issue with confidence. Keep up the good work!!
Insurer: Fetch Canada
By: Ev
Best Customer service
Laura is the epitome of optimal customer service. Her professionallism in helping mitigate a stress provoking situation gave me hope that regardless the outcome Laura was working with me. She is kind, friendly, knowledgeable and handled my issue with confidence. Keep up the good work!!
Insurer: Fetch Canada
By: Ev
Best Customer service
Laura is the epitome of optimal customer service. Her professionallism in helping mitigate a stress provoking situation gave me hope that regardless the outcome Laura was working with me. She is kind, friendly, knowledgeable and handled my issue with confidence. Keep up the good work!!
Insurer: Fetch Canada
By: Ev