223,601+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,601 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Everything went great no issues
Everything went great no issues
Insurer: Spot
By: Martin Mcauliffe
easy to do claim online
easy to do claim online. wish the % given back to me was more...like 90% !
Insurer: Embrace
By: Melissa Hagen
Entering a claim is seamless and quick.
Entering a claim is seamless and quick. Embrace is a God send for my wife and I. We had to send our little girl over the rainbow bridge yesterday and Embrace has made the claim process welcoming.
Insurer: Embrace
By: bill rouse
pumpkin dog inurance
Good telephone conversations. I'm not very computer savvy so time will tell if I can submit bills to them. I will update after I use the policy. Hopefully it won't be anytime soon.
Insurer: Pumpkin
By: customer
Embrace is quick to review claims.
Embrace is quick to review claims.
Insurer: Embrace
By: Sheryl Cousineau
Such a relief!
Vet bills stack up fast. Last year I lost my other cat, and the last thing I wanted to worry about during that time was the bills. This year my other cat got sick, and knowing I was covered just took so much of that extra stress off so I could focus on the important stuff. Submitting my claim in the app was super quick and easy, it was approved faster than I expected, and the explanation of benefits left me with no questions. This was my best Grownup Decision yet! By the way, go for the higher premium. $60 a month for a $250 deductible is absolutely the move. I hit my deductible as soon as the doctor ordered labs. 100% worth it.
Proper Communication is the key
Update review as of February 25,2025 I have to say that i must change my review to 5 stars. this company came through and did everything they always promised. had difficulty at first with the communication with the vet in regards to our reimbursement but now i can say as of last week, we were fully reimbursed and this company came through. I recommend using them, they provide as promise. ———————————————————— This is the worst pet insurance we ever had but our first insurance too. We paid for 18 months, we had multiple cats in the policy. We trusted the reviews until we experienced the service ourselves. They are awful to deal with. Takes a very long time to email back. and they ask for too much information from us instead of contacting the vet /hospital which we gave them the whole complete contact information. They are not helpful at all when it comes to reimbursement time. They said they will contact the vet for more info, and the vet didn't get any calls from them, we asked the vet to call this company and no one is getting back to them. They are just so complicated to deal with until we gave up and ended up just forgetting about this insurance and canceled after paying religiously for 18 months.
Insurer: Embrace
By: Jeramie Monninger
Great Experience
Jonathan was very patient and answered my many questions.
Insurer: Nationwide
By: Stephani A.
Very understandable and easy to sign up.
Very understandable and easy to sign up.
Insurer: Prudent Pet
By: John Scullin
Overall Review
I have been a Embrace customer for a quite a few years now. It is not what I expected. My advise is if you ae looking for pet insurance do your due diligence research so you can get the best pet care. It is not the associates, but the options offered, there are so much more out there to consider.
Insurer: Embrace
By: Ms. Disappointed