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The firstepresentative had absolute…
The first representative had absolutely no compassion or understanding for my concern. After requesting her supervisor, the communication was totally kind and understanding of my concern. Pet owners are real people with real concerns.
Insurer: Embrace
By: Johnella Benton Joni
My Siberian Husky Coco had only been…
My Siberian Husky Coco had only been insured for 3 days. I had to go to the store and mistakenly left a bag of chocolate covered raisin clusters sitting on the couch. When I returned home I realized Coco had eaten the whole bag. I knew they were very toxic and I had to take her to the emergency vet. They took her right in and took great care of her. I filed the necessary paperwork with Embrace and they immediately reimbursed me according to the policy limits. I am very impressed with the way my claim was handled. I also learned a big lesson.
Insurer: Embrace
By: Jim Gooss