224,430+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,430 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Really Responsive, but could use clarity on what's accepted/rejected on a claim
Overall really responsive and turnaround on claims was super fast! But I wish they would note what line items were accepted or rejected on a claim and why.
Insurer: Spot
By: Bharath
The Best Option in Pet Insurance
Pumpkin handles claims quickly and efficiently, and when I've had to call for information the customer service representatives have always been friendly and informative. They even sent an email out to check on my cat during the California wildfires. They are everything I look for in a pet insurance company.
Insurer: Pumpkin
By: Dante
Very quick response to claims requests
Very quick response to claims requests
Insurer: Spot
By: Matthew Lannin
Such a great company
Such a great company. Can honestly say they are reputable, honor the insurance you pay for and take care of your pets! Highly recommend SPOT.
Insurer: Spot
By: Brian
Seamless
This was such a lovely and positive experience submitting a claim for reimbursement. I hope this continues throughout my time with Spot Pet insurance.
Insurer: Spot
By: Joseph Sarno
Claims process is transparent and…
Claims process is transparent and simple to use. Prompt payment.. A world of difference from prior pet insurance policies I have had.
Insurer: Spot
By: Unhappy Shopper
It was pretty good experience
It was pretty good experience
Insurer: Prudent Pet
By: Helen Batty
Forever grateful!
I will always be thankful for Pet's Best for allowing me to make the best decision for my dog without having to worry about the cost of care. They have always approved my claims and the most recent claim was approved in one day. I recommend them to everyone!
Insurer: Pets Best
By: Emmy
The agent was awesome
The agent was awesome. He easily walked us through everything. He was outstanding.
Insurer: Nationwide
By: Tom Spaulding
If I could give zero stars I would
If I could give zero stars I would. They totally f’d me over: 1) they issued me two policies instead of adding wellness to mine 2) they then rejected my wellness claims stating that they are not covered in my policy because I had two (which their sales person actually advised me on) 3) when we escalated the issue it took 3 months and still no resolution I have cancelled my policy now and going with another provider. Please do not go with them!! Keep yourself and your pet safe by sticking to a better provider. Luigi knew what was up with these insurance firms
Insurer: Fetch Canada
By: Sanya Budhiraja