224,903+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,903 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am extremely disappointed with the…
I am extremely disappointed with the handling of my pet insurance claim. My dog, oscar recently suffered an ACL tear, which I was informed by a customer service representative would be covered. However, despite submitting all the necessary medical records from 2023, my claim was denied because of a previous ACL tear in 2021. This decision is frustrating, especially given the assurances I received from your staff when I initially called. The information provided to me earlier did not align with the final decision, and I feel that the denial of my claim is unfair and does not reflect the coverage I was promised. It’s disheartening to deal with such inconsistencies when I was simply trying to provide the best care for my dog. I hope the company will take this feedback seriously and reconsider the way it handles claims like mine in the future.
Insurer: ASPCA
By: Abbie
Quick response with my Pet’s insurance…
Quick response with my Pet’s insurance claim
Insurer: Fetch
By: Diane
Professional
Professional, courteous and exceptional service to explain the insurance process for a new pet. The answers to my questions were informative to the point that I subscribed to a new insurance policy. The agent in charge was excellent
Insurer: Nationwide
By: Sanjeev Bhavnani
Nothing beats a warm Embrace!
I can’t imagine an insurance company being more comforting during a time when I needed it most! Embrace Pet Insurance was so easy to work and the app makes it a breeze to communicate and submit claims. The personal email follow up from my claim rep was so genuine and appreciated. And reimbursement came in a flash! Thank you so much from me and my canine bestie!
Insurer: Embrace
By: Holly Chichester-Morby
Diagnosis field very limited
Diagnosis field very limited. When filing the claim the diagnosis field almost tries to point you towards conditions that they can then exclude. My Vet has said that Embrace is one of the most difficult pet insurance companies to work with. It is almost like after they have your premium they work very hard to deny a claim. We will not be renewing!
Insurer: Embrace
By: Benjamin Sherburne
Great advices and perfect service
Great advices and perfect service
Insurer: Nationwide
By: patrick willard
Very informative and pleasant.
Very informative and pleasant.
Insurer: Nationwide
By: customer
The insurance agent explained…
The insurance agent explained everything I asked about and more, very helpful for what I am looking for in Pet Insurance
Insurer: Nationwide
By: ANDREA GONZALES
Don't be a sucker like me. Dump them before they take too much of your money
Awful. They cover very very little and there are a large number of loopholes they use to deny your claim. Don't be a sucker like me.. they have extracted approximately $14k from me over the life of my dog maybe covering $50 here or there on bills if they were over $800.. recently I had a bill over $5k and they covered less than $800 of it. Waste of money and this company is a scam designed to keep their hand in your pocket and they will not come through if you pet gets really sick. Then they have a cust9mer service apologize and act sorry but themselves the rules .. and it's too bad .. you are welcome to cancel any time you choose but we will be sorry to see you go... (translation tough cookies! We got your money already!)
Insurer: Trupanion
By: Stephanie Chubbuck Sculpture