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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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First time Quote
I dealt with Fabrice, he was professional. Explanation for the different policies was clear. He was patient and did not mind when I interupted to gain more information on vacination policy.
Insurer: Fetch Canada
By: dee wylde
Quick pre-approval process and timely…
Quick pre-approval process and timely reimbursements. Easy to upload invoices for claims!
Insurer: Embrace
By: Emily Tryon
Great insurance and convenient easy-to-use app!
Embrace was my first pet insurance. It was a great experience. All my phone interactions were helpful. The people were smart and knowledgeable. When I made a claim, the response was quick. The app is very easy to use.
Insurer: Embrace
By: rebecca mask
parents of lymphoma survivor
Working with Embrace has been a breeze. One of our girls has lymphoma and we've been able to get her treatment thanks to Embrace. Once you submit the first claim each one after is easier and faster. I really appreciate that they update the portal to let you know when your claim is being reviewed.
Insurer: Embrace
By: Iggy’s Parents
Fully Disappointed Customer
I’ve been with PetsPlusUs for over 10 years, but my experience has become increasingly frustrating. Every time I submit a claim, I’m met with another excuse for a denial. It feels like their goal is to find ways to avoid paying out, rather than supporting their customers. If it wasn’t for my long history with the company, I would have canceled long ago. My dog is aging, and as his health issues grow, the anxiety I feel dealing with this company only increases. I’m constantly left feeling that the coverage I’ve been paying for isn’t worth it. I encourage potential customers to look at third-party reviews to get a more balanced/truthful perspective.
Insurer: Pets Plus Us
By: A
Self
Have answered my question on time and have assessed my pets needs on time and efficiently
Amazing service
Love pets plus us
Insurer: Pets Plus Us
By: Laura
Don’t get this insurance
I was happy with nationwide insurance until my dog turned 8 years old. He was promptly dropped. When I called I was told they don’t insure dogs over 8 years old for health and wellness, only accidents. Now anything he had in past is not covered under another pet insurance. This is an awful policy, I’m trying to get the word out so it doesn’t happen to other pet parents. Also if a condition runs in that breed it is not covered.
Insurer: Nationwide
By: Jeane
Not honest
Don’t put your card down for auto premium payments. They double charged me for October as soon at I added my card then refuse to refund saying I missed a previous payment when I did not. I have my bank statements and they cannot show proof where one was missed. They say they look into it but never got back to me. They always raise the premiums $20-$40 per month each year. They pick and choose what qualifies. I feel they are a very dishonest company
Insurer: Pets Best
By: Amber