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Love our pet insurance
After losing my beloved dog Max to lymphoma cancer, we decided after getting a new puppy named Poppi, that we would get pet insurance so should we ever face a life and death diagnosis again it would help make our decisions easier. We chose this company after taking to another pet owner during Max's surgery when she told us how wonderful Pets Best insurance is. She was right so far we are very pleased they have covered our new puppy's care. We did purchase their best well care program through Pets Best
Terrible service, money wasted
They never pay claims, they always find a way to avoid it. It's the worst service I know; paying for this is practically a charity.
Excellent service to get started
The representative I spoke to was very helpful. Answered all my questions and pointed me in the right direction. Very simple process. I hope our pet never needs the insurance, but we are grateful that she now has it, just in case.
Insurer: Prudent Pet
By: John Hlas
It was very easy.
It was very easy.
Insurer: Nationwide
By: Patricia Young
I have been with Trupanion since 2010
I have been with Trupanion since 2010! Rusty is my 3rd pet I’m insured with. My baby has heart disease and Trupanion is always by my side. I recommend it to every pet owner. I don’t particularly like the increases in my monthly payments cuz I’m not working but they always do the right thing for me and my fur baby! With insurance I can always do the right thing for my pet, my baby. I never question taking him to veterinarian because I’m confident Trupanion will be with me! I Highly recommend Trupanion pet insurance company for all pets!
Insurer: Trupanion
By: Anet
“Disappointed by Drastic Premium Increase Despite Great Service”I’ve really appreciated having pet…
I’ve really appreciated having pet insurance through MetLife — filing claims has always been easy, and their app is wonderful! But I’m absolutely shocked and upset by how much my premium just increased. It didn’t just double or triple — it went up by five times! That’s outrageous and completely unfair. Its like a scam. They cover you until your pet gets sick, then they raise your premium so high you can't afford it. Now I’m stuck: either I pay this massive amount or lose coverage altogether. My dog was recently diagnosed with a disease, which now counts as a pre-existing condition — meaning no other insurance will cover it. This just feels wrong.
Insurer: MetLife
By: Rose Butts
Oh Pepper!
Our black lab gave us a huge scare. I had to navigate her care late on a Friday evening almost 3 weeks ago. With nervousness on her well being and knowing the huge monetary commitment, I was so relieved that I had opened up accounts for both of my dogs 4 years ago. Thank you for your support.
Insurer: Trupanion
By: Jennifer
Horrible rate changes without reason
We’ve had our 1 year old cat on a Trupanion plan for about 6 months now. His deductible is $350 with 90% coverage. We recently went to add on the exact same plan for our new cat and the monthly price was higher by almost $30. In order to get it to the same monthly price as my first cat I would’ve had to raise the deductible by like $400. The cats are both male and both domestic shorthair within the same age range. I just don’t see a reason for that large of a price jump and deductible change. I contacted support about it and all they could let me know was that “their rates change everyday.” Call me broke, but I think that’s crazy.
Insurer: Trupanion
By: Taylor