210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Truly the Best
I insured my beloved dog Minute with Pets Best Pet Health Insurance until she passed away on Thanksgiving Day last year (2025) and it was truly one of the best decisions I ever made for her as she entered her senior years. Pets Best gave me such peace of mind and even at the end, they were supportive and helped ease the pain of my loss (if that's even possible) by cancelling my policy as sympathetically as possible. I didn't even have to call. They just took care of it for me. I'll be forever appreciative of the excellent medical care Pets Best helped me provide for my girl.
Speedy payment of claims
Speedy payment of claims
Insurer: Trupanion
By: SH
Great Vompany
I'm nearly 80, but making a claim on line is easy and quick.
Insurer: MetLife
By: Pat
Great service
Quick, hassle-free processing with easy-to-understand explanations of benefits. I will continue to insure my dog with Pets Best.
Insurer: Pets Best
By: Denorah
Fast, Stress-Free Care When We Needed It Most
When my dog needed unexpected veterinary care, I was so thankful we had Pets Best. As a pet owner, nothing is more stressful than seeing your fur baby uncomfortable and worrying about how much treatment might cost. The claim process was incredibly simple and straightforward from start to finish. After our visit to the vet, I uploaded the invoice and documentation through the Pets Best portal. The submission process was easy to navigate, and I appreciated being able to track the status of the claim online. Communication was clear, and I received updates along the way so I never felt like I was wondering what was happening. The claim was processed in a timely manner, and reimbursement was deposited directly into my account. That peace of mind allowed me to focus on my dog’s recovery instead of financial stress. Having coverage through Pets Best truly made a difficult situation much easier, and I’m grateful for how smooth and efficient the entire experience was. I would absolutely recommend Pets Best to other pet parents who want to feel confident they can say “yes” to the care their pets need without hesitation.
Insurer: Pets Best
By: Shannon
Roxys injury
Pets Best accepted all my paperwork when Roxy got a bad infection. They paid my claim promptly.
Outstanding prices
Great online platform, easy to use no hassals
Insurer: MetLife
By: Christopher Brass
Pets Best really is the BEST!
I had a very traumatic experience with my dog and almost lost her to toxic poisoning! She is doing great now. I filed my claim very easily on line a couple weeks later. PB replied promptly that I had not sent them an important document that I had thought I had sent in. As soon as they received all the complete documents, they promptly replied again saying that my claim was being processed. From claim being filed to payment, it was only 11 days!! Amazing! Cannot recommend them enough.
Very happy
Honestly, I have been SO happy with MetLife pet insurance. Reasonable premiums, easy claims, excellent coverage options, and super fast payouts. I've never had to appeal any decisions or fight for what I was paying for. They straight up just do what they say they're going to do and pay what they promise when you sign up. Hopefully I'll be with them for a long time.
Insurer: MetLife
By: Marnie Farlow
Well worth theMoney!…
I found it hard to get results when emailing the claim but we finally got there also it’s well worth the price to get the premium package. I was eventually refunded 90 % (after deductible)! I highly recommend spot pet!
Insurer: Spot
By: Karen Hirschboeck