223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome customer service.claims department is very quick,
Awesome customer service.
Insurer: Spot
By: Tonya
Spot Insurance was so quick to respond…
Spot Insurance was so quick to respond to my cat’s claim. Also, the process was extremely easy.
Insurer: Spot
By: customer Nina
Claims are easy to submit
Claims are easy to submit. Reimbursement is quick.
Insurer: Spot
By: Laura
Impressive; Recommend highly
Have been with Fetch for some three years. Recently our 5 year old cockapoo required intensive medical assistance for an auto immune disease. The bills were large from the different vets involved with his care and treatment. I submitted the required documentation online. Review and payment was completed within 9 business days which I thought was incredibly good. With the figures submitted for the claim I fully expected Fetch to push back on payment but they could not have made the process easier. Fetch is impressive and very responsive to their customers’ needs. Highly recommend them.
Insurer: Fetch Canada
By: Martin & Barbara Graham
It was a great experience.Spot is the…
It was a great experience.Spot is the Easiest pet insurance company to deal with .
Insurer: Spot
By: Ronald Allen
made easy to enroll cost was not bad at…
made easy to enroll cost was not bad at all. I feel better today getting him covered
Insurer: Nationwide
By: customer
Dreadful experience with Sonnet…
Dreadful experience with Sonnet Insurance. I handle the tenant insurance for my mother and tried remotely after 20 minutes on hold to confirm that MY new credit card was lodged for payment - as the previous card, also MINE, was compromised - per the email I received - from Sonnet Insurance. I had completed the change online but just wanted confirmation from Sonnet so as not to allow the insurance to lapse. Never had a problem setting the policy up, and I was the recipient of all emails, had the policy#, all relevant details about the insured, the property etc. Just wanted to CONFIRM they would be taking payment from MY credit card. Was not asking them to give me any information or do anything other than to say “yes” when I gave them my credit card # to confirm. Nope. I guess there is a plague of scam artists giving money to insurance companies. 🙄 The “Customer service Hero” interaction turned out to be a Zero. If the policy lapses, whatever. I will look elsewhere. I certainly would not give a dime to Sonnet and will certainly diarize not to renew when renewal rolls around. Caveat emptor. Edit. Re: response from Sonnet. You have my name, email, my phone number. If you are actually interested in resolving my poor experience, why not REACH OUT TO THE CUSTOMER rather than just posting your phone number and the email contact offer with a vague offer to help?
Insurer: Sonnet
By: David Hughes
Went pretty smooth choosing a plan
Went pretty smooth choosing a plan. Can’t wait for Mochi to be a part of Nationwide.
Insurer: Nationwide
By: customer
Good insurance until your pet becomes ill.
Had this insurance on my little dog since she was 3 months old. When she was 10 yrs old she became ill and they tripled the premium. @299 a month!
Insurer: Embrace
By: Pat Thalman