223,247+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,247 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Scammy behavior when you need help
I’ve been with pets best for years without filing claims. 2 years ago I filed a claim when my dog got an auto immune disease. Not only did they fight me every step of the way to get reimbursed but now they double the monthly cost every year. It takes months to get reimbursement and now I’m stuck paying either $300/month for one dog who is generally healthy or cancelling altogether. They seem great at first but like all insurance companies, in the end all they want is a profit without having to pay out.
Insurer: Pets Best
By: Laura
Great customer support!
Great customer support!
Insurer: Embrace
By: John Chastain
Easy to use claim submittal process
Easy to use claim submittal process
Insurer: Embrace
By: customer
The claim was processed quickly!
The claim was easy to submit, but the most surprising thing was that not only was my claim approved, but it was processed and paid so quickly. Before this experience, I thought Prudent Pet might look for ways to deny claims. I was pleasantly surprised that they did what was right. I now feel confident that this insurance is worth keeping.
Insurer: Prudent Pet
By: Mark Weltman
Easy to use and follow
Easy to use and follow
Insurer: Embrace
By: FERRELL/JOHN HOWARD
Non existent Customer Service
Customer service is trained to not answer calls and delay working with customers. This company is a fraud who will not pay claims but will continue to increase premiums. If they know you are wanting to cancel they will actively make the process difficult. I worked with Jennifer who was rude and closed my chat twice when trying to resolve the issue. When trying to cancel they renewed my plan at a higher premium. This company should be avoided at all cost.
Insurer: Fetch
By: Rasheel Patel
Excellent Pet Insurance Services
My dog, Rocky, had a gum mass that was completely removed through surgery. Unfortunately, five days after the procedure, both ears became swollen and red. The doctor diagnosed an ear infection and an allergic reaction, which were treated with local and oral medication, along with an immuno injection. The total service fee was about $1,500. The reimbursement process was easy to follow and was processed quickly. We highly recommend the company for their excellent services.
Insurer: Embrace
By: Mei Qin
Representative was very helpful and…
Representative was very helpful and curious
Insurer: Pumpkin
By: customer
You should offer a bundle of…
You should offer a bundle of insurance,renters,long term elderly,pet,auto, umbrella,ad it should be cheaper to get all you cover with one payment.
Insurer: Nationwide
By: customer