218,721+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Cancelled policy
They started out amazing when they said $50 would fall off my deductible every year I didn'thave a claim... starting at 32 when she was a puppy then 46 and now 80 a month. My Paisley is 4 and has never had a claim. They make up that $50 in no time. I can't imagine what premiums would be in a few more years. I cancelled my policy and have gone with another company with the same policy for $41 a month.
Insurer: Embrace
By: customer
We appreciate knowing we have your…
We appreciate knowing we have your service. MBKS
Insurer: Fetch
By: Michelle
I am giving 5 stars because the agent was understanding and thorough. He was caught off guard by the subsequent offers I received from the company and was very professional.
I am giving 5 stars because the agent, Josh was great. I spoke with Josh last week and got a quote for $43.48 a month for coverage. Between the time that I called and today, I got 3 emails from the company saying that I could get the illness/accident coverage and wellness coverage for $43.48 a month. The last email saying the wellness would be covered was yesterday 11/4/2024. I went to sign up for the insurance and the wellness coverage was not included. I called Josh and he said he was unaware of the "promotion.' I sent hime the 3 emails and he said he would look into it. I ended up purchasing the insurance without the wellness package, but feel as though the company was quite misleading and the emails put your selling agent in a difficult position.
Insurer: Fetch
By: Lia Saroyan
Zero Stars!!! Find Another company
Zero Stars!!!! Submitted first major claim for teeth cleaning and tooth extract because it was cracked. my dog is a heathy 4yr mix and all up to date with yearly check ups and shots. The adjuster told me there was a remark in his history prior to the service starting that a vet had marked he had minor tartar but that was not his normal vets office but we went there for an emergency. I called my normal vet and asked if they ever noted a tarter issue and they said no as they would have talked to me about it. I have been paying monthly for a premium plan and thinking this will help for any major issues but when it came time to pay they came up b.s. to not pay out. I will be moving to another company ASAP.
Insurer: Embrace
By: Dog Lover
This is a great insurance for our dogs…
This is a great insurance for our dogs Arlo & Annie. I just sent another claim in for both of them.
Insurer: Embrace
By: Constance Garcy
First claim/first time with insurance experience-
I am new to having pet insurance . The claims were super easy to do . I was worried it would be hard to do since drop down boxes for your claim. The process was so easy… they were so fast with reviewing the claim and the money was in my account in a few days. I did have questions about my policy and a claim for surgery I was going to have to make. I called the customer service line. I didn’t have to wait and the woman helping me was so helpful and kind (and patient ) bc I had soooo many questions . I was alittle skeptical starting my first claim but the experience I had was amazing . ( I don’t normally do reviews but always look at them but wanted to write one so I can help someone who is reading this) During a super stressful time with my dog needing surgery this part of the process was so easy and no stress . 10/10 recommend
Insurer: Figo
By: Amy
Easy to file a claim
Easy to file a claim. Appreciated that!
Insurer: Embrace
By: Joanne Jovovich
Easy online claim
Making an online claim was very easy and took a short amount of time.
Insurer: Embrace
By: Patrick Clark
Love Healthy Paws
They are easy to deal with and pay out exremely quickly. They recently covered 90 percent of 2 major surgeries. Lifesavers!
Insurer: Healthy Paws
By: Lorin
Highly disappointed in this company
Highly disappointed in this company. 5 claims were submitted and they covered only 1. They claimed "pre-existing condition" and denied the whole claim instead of covering what was NOT pre-existing. No one even tried to contact me.
Insurer: Spot
By: Mary Adams, Grace Realty Group