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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The amount refunded was ok but it was…
The amount refunded was ok but it was fast and keep me updated
Insurer: Fetch
By: DONNA
Great rate and easy process
Great rate and easy process
Insurer: MetLife
By: Ayeisha Myers
Filing claims is easy and with direct…
Filing claims is easy and with direct deposit the money arrives quickly.
Insurer: Fetch
By: Christina
Timely review of my claim
Timely review of my claim. Clearly communicated what was and was not covered under my plan. Pleased with the process for submitting a claim.
Insurer: Fetch
By: Lou
Our Murphy had his annual physical and…
Our Murphy had his annual physical and we submitted the invoice to Spot. We had our reimbursement within just a few days! Thank you for your efficiency and easily usable website.
Insurer: Spot
By: Pamela Davis
Excellent service
Excellent service. This is an excellent insurance company!
Insurer: Fetch
By: Dewey's Mom
Awesome customer service.
Awesome customer service.
Insurer: Pumpkin
By: Michael
Awful
The website and the app have been down for at least a month. The only reason I was able to learn this was on their Facebook page, nothing was shared with us! Every time I looked at what fb said it gave a different reason for it being unavailable. I was finally able to submit my claim after 2 weeks (out of pure luck) and now I’ll have to wait to see how long it takes to get the claim. They also provided an email address on their fb to submit claims, and of course it doesn’t work either. I called today to ask for a refund for the time we couldn’t submit claims and they said it’s not something they do. I cancelled my policy today.
Insurer: Pets Best
By: Kayleigh Binette