223,546+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,546 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My representative, Chad!
My representative, Chad was extremely helpful and patient with all of my questions. Thankfully he provided his direct extension so that I can speak with him directly for any future questions and/or problems.
Insurer: Nationwide
By: Lisa Mc
They completed my claims without…
They completed my claims without waiting for everything they needed to actually reimburse me. So I called them and they said they needed the medical records. I called the vets and they stated their offices had sent all of the records the day before and the morning of my call. I wrote to Spot and told them that and they stated "We do not leave claims open indefinitely, and if we reach out to the clinic and the records are not received, the claim is closed." To which I said: "It was not open indefinitely. You literally gave them 4 days and the vets had sent them within that time frame.." So I just wasn't thrilled with their customer reps on the phone and there was a delay in my reimbursement because they incorrectly completed the claim. Edit: they replied that they’re never happy to deny a claim. But let me be clear- they didn’t deny the claim. They just processed it without actually waiting for the medical records that they needed to approve the claim.
Insurer: Spot
By: VT
Very pleasant and easy to understand
Very pleasant and easy to understand! Everything was explained in a patient manner and very responsive to my questions. I feel confident in my decision to insure my two fur babies.
Insurer: Trupanion
By: Nancy
Pets Best came through when I needed them to.
Pets best is a great insurance as it considered my Pets health and with today’s veterinary prices, it’s a great help in meeting our pets medical bills. I highly recommend them.
Pleased and relieved for our wallets and cats! 😽😼😻😸
Saving money and much happier! My three adult cats have been on Nationwide for many years due to an employment discount, and we just got distributed a fourth from the universe — a six week-old kitten this time. Nationwide has actually been fine for us, but just fine. Customer service is great, but It's pricey for the coverage while not standing out as really having more benefits than others, so I was shopping around. We LOVE that the pet insurance umbrella debuted and is just as pleasant as our auto & renters experience that we've had for about ten years now. They have a 24/7 vet/nurse assistance line which is amazing, a multi-pet discount which is very fair, and a few different options for coverage that I was able to customize for each cat. My lazy senior has the illness-only plan. The other two (both 7) have both accident & illness, and our kitten has the accident & illness PLUS the BestWellness Routine Care reimbursement add-on. We've been easily reimbursed for neutering, vaccines, etc. We'd burned twice by two other orgs for our kitten, Tr*****on and Me***fe. T******** was a mess from day one, so again, we're extra happy with this outcome. Love you, PetsBest. Thank you! - K & A 🐾 Tommy, Maui, Newt, & Oliver
Insurer: Pets Best
By: Kellee
Information was direct and concise
Information was direct and concise
Insurer: Nationwide
By: Mike
Amazing agent experience
Amazing agent experience. Joe was very pleasant and easy to work with. He was very thorough. The policy coverage meets our needs.
Insurer: Embrace
By: EVETTE RICHARDSON
Easy to submit claims, quick refund
Easy to submit claims, quick refund. Makes it easy for me to take my dog to the vet without worrying. Also helps with wellness purchases like supplements, grooming, vaccines, etc. Definitely recommend.
Insurer: Embrace
By: Jessica de la Chapelle
Share all the knowledge but wouldn’t…
Share all the knowledge but wouldn’t use the card already on file
Insurer: Nationwide
By: Laura Stark
Excellent Customer Service
Very happy with the ease & quickness of both submitting a claim & getting a response. Pets Best was recommended by local moms.