223,179+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,179 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Dreadful experience with Sonnet…
Dreadful experience with Sonnet Insurance. I handle the tenant insurance for my mother and tried remotely after 20 minutes on hold to confirm that MY new credit card was lodged for payment - as the previous card, also MINE, was compromised - per the email I received - from Sonnet Insurance. I had completed the change online but just wanted confirmation from Sonnet so as not to allow the insurance to lapse. Never had a problem setting the policy up, and I was the recipient of all emails, had the policy#, all relevant details about the insured, the property etc. Just wanted to CONFIRM they would be taking payment from MY credit card. Was not asking them to give me any information or do anything other than to say “yes” when I gave them my credit card # to confirm. Nope. I guess there is a plague of scam artists giving money to insurance companies. 🙄 The “Customer service Hero” interaction turned out to be a Zero. If the policy lapses, whatever. I will look elsewhere. I certainly would not give a dime to Sonnet and will certainly diarize not to renew when renewal rolls around. Caveat emptor. Edit. Re: response from Sonnet. You have my name, email, my phone number. If you are actually interested in resolving my poor experience, why not REACH OUT TO THE CUSTOMER rather than just posting your phone number and the email contact offer with a vague offer to help?
Insurer: Sonnet
By: David Hughes
Went pretty smooth choosing a plan
Went pretty smooth choosing a plan. Can’t wait for Mochi to be a part of Nationwide.
Insurer: Nationwide
By: customer
Good insurance until your pet becomes ill.
Had this insurance on my little dog since she was 3 months old. When she was 10 yrs old she became ill and they tripled the premium. @299 a month!
Insurer: Embrace
By: Pat Thalman
Fast and efficient
Always quick and easy to complete process. They take care of business and that is what a “great” company does. Definitely customer focused!
Insurer: Embrace
By: Sandra Watts
Fetch is the real deal!
This is my first experience with pet insurance. I was skeptical. I found out that Fetch did exactly what they promised in a fair and timely manner. Like many seniors, I was apprehensive about downloading Cookie records. I am not tech-savvy. The phone app made it so easy. Fetch kept me updated on the claim's status. I received the check in less than a week after approval. Thank you Fetch.
Insurer: Fetch
By: Dean Kontos
so far so good
so far so good, claims reviewed and paid. now i will see how long it takes to get the check.
Insurer: Embrace
By: customer
Embrace has proven to be proficient and…
Embrace has proven to be proficient and professional. They are leading in the industry of pet insurance. Submitting claims is easy and the response time is pretty great also. I recommend Embrace for your pet insurance needs!
Insurer: Embrace
By: Maria Arango
I love Embrace
I love Embrace! It's so easy to file claims, get results, explanation of benefits, etc.
Insurer: Embrace
By: Maria Lisa Frano
You guys are great
You guys are great. I submitted my claims and and my claim is settled in no time. It is very fast. I hope this new claim goes well. On vacation and my dog got sick. This is my first time sending a claim from somewhere else besides Orlando. Hope everything goes well.
Insurer: Embrace
By: Zita Ramos
Jonathan was very knowledgeable and…
Jonathan was very knowledgeable and personable. He took time to compare the costs of a private vs employee offered policy, answered my questions and was wonderful to deal with
Insurer: Nationwide
By: customer