219,997+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 219,997 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

219,997 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Trupanion

55,032 reviews

4.9
Nationwide

25,260 reviews

4.8
Prudent Pet

2,758 reviews

4.8
Lemonade

831 reviews

4.8
Healthy Paws

11,207 reviews

4.7

Category with most reviews

This chart shows the distribution of review categories.

Verified May 23, 2026

Thank you for making this very easy

Thank you for making this very easy ! The application process was very simple and the customer service was great

Insurer: Nationwide

By: Sean Houle

Verified May 22, 2026

Alex

Alex! I've never applied for insurance before and he was super helpful and answered all my questions. I left feeling prepared and understanding of the next steps.

Insurer: Nationwide

By: Raegan

Verified May 22, 2026

Great customer Service

Great customer Service! The person I spoke with was able to get my pet coverage sooner, as I wanted and we were able to complete it pretty quickly. Thank you!

Insurer: Nationwide

By: Douglas Garcia

Verified May 22, 2026

Helpful and kind

Ken was a great help for getting both of my feathery friends Ivy&Mimi insured. He was helpful, and kind and made sure I had all the recourses I would need for further questions. The pricing is 100% fair and I’m happy I chose nationwide for my babies🖤

Insurer: Nationwide

By: Seryna Graham

May 22, 2026

I used to recommend this company but sadly not anymore

I used to recommend this company highly. Sadly since Chubb bought it 2 years ago I have noticed a steep drop in the quality of customer service. They raised our coverage 21.2% twice for each of these two years. They also DECREASED our reimbursable rate without any explanation except a generic letter that said my pet is not eligible for the 90% rate I have paid for for 11+ years. After 1 hour+ talking with 3 polite but ineffective people, I learned that this year Chubb decided that pets over 7 can't get more than a 70% reimbursement. (not explained ANYWHERE in writing in their correspondence or the website) On top of everything else they started charging a "processing fee" for an account payment I have always made through checking. Finally, when I asked to see the billing records explaining the increases and processing fees over the past year I(not available on their website) the agent told me he would have to put in a request to have them sent to me in 10 to 11 business days. I asked to speak with a higher level person and he promised me somebody would contact me in a couple days to make a phone date. Not holding my breath because the same agent sent a follow up note with incorrect details about my billing request, and from a "no reply" email address. Clearly this company is all about greed and misleading its longtime customers now. SO, today I called the NYS Finance Department and they encouraged me to file a complaint based on all of the above. I will be doing that next week. P.S. I notice another Trustpilot site with far lower ratings. Check it out! Wondering it this one's being boosted by company plants.

Insurer: Healthy Paws

By: BK

Verified May 22, 2026

Easy process filing the claim and quick…

Easy process filing the claim and quick response

Insurer: Fetch

By: Wanda Angle

Verified May 22, 2026

it was an easy experience

it was an easy experience

Insurer: MetLife

By: Raoul/Sreed

Verified May 22, 2026

I didnt sign up for this

I didnt sign up for this. I want it canceled please.

Insurer: Prudent Pet

By: hayesgmail.com

Verified May 22, 2026

Healthy Paws has seen my dog

Healthy Paws has seen my dog, Jagermeister, through his cancer treatments. They process our claims within 1-2 days and the reimbursement quickly follows. Pet insurance has helped us save THOUSANDS of dollars!!!!

Insurer: Healthy Paws

By: Angela McCue

Verified May 22, 2026

I provided the requested information…

I provided the requested information and they made payment . Nice to NOT have to call continuously to be paid! They followed thru !

Insurer: Spot

By: Cathy Mcgill

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