221,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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MetLife FTW
MetLife has been great for us. Submitting claims is easy, and they've kept us covered at every step!
Insurer: MetLife
By: Joshua Heath
Figo Pet insurance is terrible
Figo Pet insurance rejected my claim and classified the vet office visit for a limping dog as ‘non veterinary services’ I have appealed. This will be my second appeal this year, I think they just reject every claim and hope you won’t appeal. My first appeal (2/26) was because my puppy wellness visit included talk about golden retriever allergies, then 6 months later, when he was 8 months old, and I brought him in with an ear infection, they claimed he had pre existing allergy condition. A dog that has never had an allergy problem, they also told me I would never get allergies covered for him ever again. Nice. I can wait to look for new insurance!
Insurer: Figo
By: Patty Reid
Easy to use, friendly customer service
Easy to access my policy, submit a claim, and set up payment online! Customer service was also very prompt and nice when I needed help.
Insurer: MetLife
By: customer
Quick decision
Quick decision. I understand that the office visit is not covered; however, I wouldn't need to take my pet in were it not for the urgent care she needed. This is inconsistent with the purpose. You can't avoid the office visit charge for any urgent care situation.
Insurer: Trupanion
By: Anne
Would Shout About Pet’s Best from the Rooftops. (But that might be trespassing?)
Pet’s Best is absolutely wonderful to work with. From routine exams to an unexpected knee surgery, the sometime stresses of caring for my best boy have never come from Pet’s Best. They have reviewed, processed, and turned around claims timely and with fantastic clarity. I often remark to my husband: “I wish human insurance was as easy and reliable as our dog’s.” Perhaps, sad— but totally true. This insurance is worth every penny. —And if Pet’s Best ever needs a real life testimonial for a commercial, I’m down in heartbeat.
Insurer: Pets Best
By: Felicia A
We had a great experience
We had a great conversation and experience with Tamana. She was able to help us with our policy and enrolling in sonnet shift which saved us so much on our monthly premium, and we really appreciate her expertise.
Insurer: Sonnet
By: Tezkira Ali
I moved 9 months ago
I moved 9 months ago. Just realized I hadn’t updated my address. Had to submit claims because my cats went to the emergency vet. To update my address restarts my deductible which I just met last week. So now if they have to go again in the next year I have to pay another 250 for updating my address? I don’t think that’s right. Everyone I talk to says it’s not right. I don’t understand why that would start over my deductible. I get charging me more for where I moved based off zones or whatever. I’ll be charged $3 more per month. But why start my deductible over? Makes zero sense to me. The guy on the phone had no real answer for me. When transferred to customer service all they said I can do is send an email. What’s the point of having phone customer service then. Or forwarding me to them? Ridiculous
Insurer: MetLife
By: Jessica Bishop
AGENT was rude
The customer service agent was rude from the get go. Maybe it was one off. Regardless, I would not waste the time contacting Trupanion.
Insurer: Trupanion
By: Priscilla David